FDA Adverse Event Malfunction Summary report: N

TEMPUS PRO, PRINTER

MDR report key: 23930941 · Received December 30, 2025

Report

Report Number
3003832357-2025-000943
Event Type
Malfunction
Date Received
December 30, 2025
Date of Event
November 29, 2025
Report Date
March 31, 2026
Manufacturer
REMOTE DIAGNOSTIC TECHNOLOGIES LTD.
Product Code
MHX
UDI-DI
05060472442925
PMA / PMN Number
K201746
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS REPORT IS BEING RETRACTED AS INFORMATION RECEIVED INDICATED ONE PATIENT (NOT TWO PATIENTS) WAS BEING MONITORED AT THE TIME OF THE INCIDENT. REFER TO MFR REPORT NUMBER 3003832357-2025-000940 REGARDING PATIENT 1. PLEASE DISREGARD THIS REPORT.

Description of Event or Problem · 0

THIS REPORT IS BASED ON INFORMATION PROVIDED BY A PHILIPS REMOTE SERVICE ENGINEER AND WILL BE INVESTIGATED BY THE PHILIPS COMPLAINT HANDLING TEAM. PHILIPS RECEIVED A COMPLAINT ON THE TEMPUS PRO INDICATING THAT THE DEVICE SHUT DOWN DURING USE WHILST TRANSPORTING PATIENT 2 (TWO PATIENTS WERE BEING TRANSPORTED). THERE WAS PATIENT INVOLVEMENT, HOWEVER NO HEALTH CONSEQUENCES OR IMPACT.

Description of Event or Problem · 0

THIS REPORT IS BASED ON INFORMATION PROVIDED BY A PHILIPS REMOTE SERVICE ENGINEER AND WILL BE INVESTIGATED BY THE PHILIPS COMPLAINT HANDLING TEAM. PHILIPS RECEIVED A COMPLAINT ON THE TEMPUS PRO INDICATING THAT THE DEVICE SHUT DOWN DURING USE WHILST TRANSPORTING PATIENT 2 (TWO PATIENTS WERE BEING TRANSPORTED). THERE WAS PATIENT INVOLVEMENT, HOWEVER NO HEALTH CONSEQUENCES OR IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1711622 TEMPUS PRO, PRINTER MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS) MHX REMOTE DIAGNOSTIC TECHNOLOGIES LTD. 00-1024-R 05060472442925

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown