FDA Adverse Event Malfunction Summary report: N

EQUATE COVID-19 & FLU A/B ANTIGEN TEST

MDR report key: 23930076 · Received December 30, 2025

Report

Report Number
3009238284-2025-00003
Event Type
Malfunction
Date Received
December 30, 2025
Date of Event
December 16, 2025
Report Date
January 14, 2026
Manufacturer
HEALGEN SCIENTIFIC LLC
Product Code
SCA
PMA / PMN Number
DEN240029
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE MANUFACTURER HAS COMPLETED THE INVESTIGATION. RETAINED SAMPLES FROM THE AFFECTED LOT IN USE AT THE TIME OF THE REPORTED EVENT WERE EVALUATED. TESTING WAS PERFORMED IN ACCORDANCE WITH ESTABLISHED AND VALIDATED PROCEDURES, AND NO ANOMALIES OR IRREGULARITIES WERE OBSERVED. ALL TESTED DEVICES MET APPLICABLE ACCEPTANCE CRITERIA AND PERFORMED AS INTENDED. NO PRODUCT-RELATED ISSUE WAS IDENTIFIED. THE ROOT CAUSE OF THE REPORTED EVENT COULD NOT BE DETERMINED BASED ON THE RESULTS OF THE INVESTIGATION. NOTE: THIS IS THE FINAL REPORT.

Additional Manufacturer Narrative · 0

INVESTIGATION IS IN PROGRESS.

Description of Event or Problem · 0

A CUSTOMER REPORTED A SUSPECTED FALSE NEGATIVE RESULT AFTER TESTING HERSELF AND HER MOTHER TWICE ON (B)(6) 2025) USING THE EQUATE COVID-19 & FLU A/B ANTIGEN TEST, WITH ALL RESULTS NEGATIVE FOR COVID AND FLU A/B. DUE TO PERSISTENT SYMPTOMS, SHE SOUGHT MEDICAL CARE ON (B)(6) 2025 AND REPORTED A POSITIVE COVID RESULT AT A HEALTHCARE PROVIDER'S OFFICE; HOWEVER, THE TEST METHOD USED BY THE PROVIDER WAS NOT CONFIRMED BY THE CUSTOMER.

Description of Event or Problem · 0

A CUSTOMER REPORTED A SUSPECTED FALSE NEGATIVE RESULT AFTER TESTING HERSELF AND HER MOTHER TWICE ((B)(6) 2025) USING THE EQUATE COVID-19 & FLU A/B ANTIGEN TEST, WITH ALL RESULTS NEGATIVE FOR COVID AND FLU A/B. DUE TO PERSISTENT SYMPTOMS, SHE SOUGHT MEDICAL CARE ON (B)(6) 2025 AND REPORTED A POSITIVE COVID RESULT AT A HEALTHCARE PROVIDER'S OFFICE; HOWEVER, THE TEST METHOD USED BY THE PROVIDER WAS NOT CONFIRMED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2272597 EQUATE COVID-19 & FLU A/B ANTIGEN TEST MULTI-ANALYTE RESPIRATORY VIRUS ANTIGEN DETECTION TEST SCA HEALGEN SCIENTIFIC LLC 2509025DEN

Patients

Seq Age Sex Outcome Treatment
1 35 YR Female