BEUDAMED
    FDA Adverse Event Injury Summary report: N

    TELADOC BLOOD GLUCOSE METER

    MDR report key: 23924086 · Received December 30, 2025

    Report

    Report Number
    3011196194-2025-00112
    Event Type
    Injury
    Date Received
    December 30, 2025
    Date of Event
    December 1, 2025
    Report Date
    December 30, 2025
    Manufacturer
    TELADOC HEALTH INC
    Product Code
    NBW
    PMA / PMN Number
    K133584
    Adverse Event
    Yes
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Occupation
    OTHER

    Narratives

    Additional Manufacturer Narrative · 0

    DUE TO THE PATIENTS ACCOUNT BEING INACTIVE, WE CANNOT PROVIDE NEW SUPPLIES OR A REPLACEMENT METER. THE PATIENT WAS INFORMED NOT TO USE EXPIRED SUPPLIES AND ADVISED TO CONTACT THEIR BENEFIT PROVIDER FOR FURTHER OPTIONS.

    Description of Event or Problem · 0

    THE PATIENT REPORTED RECEIVING LOW INACCURATE BLOOD GLUCOSE READINGS THAT DIDN'T ALIGN WITH THEIR SYMPTOMS. FIVE MINUTES BEFORE CALLING AN AMBULANCE THE MEMBER CHECKED THEIR BLOOD GLUCOSE WHICH SHOWED 160. THEY WERE THEN TAKEN TO THE ER, WHERE THEY RECEIVED IV FLUIDS AND HAD THEIR BLOOD GLUCOSE THEN READING 263. MEMBER SUPPORT CONFIRMED THE MEMBER WAS USING EXPIRED SUPPLIES WHEN TESTING THEIR BLOOD GLUCOSE.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1887517 TELADOC BLOOD GLUCOSE METER BLOOD GLUCOSE METER NBW TELADOC HEALTH INC BG300C

    Patients

    Seq Age Sex Outcome Treatment
    1 60 YR Unknown Other