FDA Adverse Event Malfunction Summary report: N

OWLET DREAM SOCK

MDR report key: 23923493 · Received December 30, 2025

Report

Report Number
MW5181464
Event Type
Malfunction
Date Received
December 30, 2025
Date of Event
November 19, 2025
Report Date
December 22, 2025
Manufacturer
OWLET BABY CARE, INC.
Product Code
QYU
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
FL, US
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND
Health Professional
*

Narratives

Description of Event or Problem · 0

I PURCHASED AN OWLET DREAM SOCK (FDA-CLEARED INFANT PULSE OXIMETER, MODEL/SENSOR SERIAL # (B)(6) FROM TARGET ON (B)(6) 2025 AS A BRAND-NEW, SEALED UNIT. AFTER 9 MONTHS THE SENSOR STOPPED WORKING AND OWLET CUSTOMER SERVICE SAYS THE DEVICE WAS ACTIVATED IN THEIR SYSTEM ON (B)(6) 2024 (ALMOST A YEAR PRIOR TO ME PURCHASING) OWLET SUPPORT CONFIRMED THIS PRE-ACTIVATION VOIDS THE 1-YEAR WARRANTY AND REFUSED SERVICE, STATING IT WAS A RETAILER ISSUE. THIS SUGGESTS THE DEVICE SOLD AS NEW MAY HAVE BEEN PREVIOUSLY OPENED, USED, RETURNED, OR HANDLED--POTENTIALLY COMPROMISING ITS INTEGRITY AS A MEDICAL DEVICE INTENDED FOR ACCURATE PULSE RATE AND OXYGEN SATURATION MONITORING IN HEALTHY INFANTS. POSSIBLE CONCERNS INCLUDE: ¿ UNKNOWN PRIOR USE AFFECTING SENSOR CALIBRATION OR ACCURACY ¿ POTENTIAL CONTAMINATION OR WEAR ON SKIN-CONTACTING COMPONENTS ¿ REDUCED RELIABILITY FOR CRITICAL HEALTH NOTIFICATIONS NO ADVERSE EVENT HAS OCCURRED YET, BUT AS THIS IS A CLASS II MEDICAL DEVICE FOR INFANT VITAL SIGNS MONITORING, PRE-USE COULD POSE RISKS TO DEVICE PERFORMANCE AND INFANT SAFETY. THIS APPEARS TO BE A RECURRING ISSUE WITH RETAIL STOCK (E.G., TARGET RETURNS RESOLD AS NEW). I REQUEST FDA REVIEW OF DISTRIBUTION PRACTICES TO ENSURE DEVICES REACH CONSUMERS IN VERIFIED NEW CONDITION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1100188 OWLET DREAM SOCK INFANT PULSE RATE AND OXYGEN SATURATION MONITOR FOR OVER-THE-COUNTER USE QYU OWLET BABY CARE, INC.

Patients

Seq Age Sex Outcome Treatment
1 Male