BD PYXIS¿ MEDSTATION¿ ES AUXILIARY
Report
- Report Number
- 2016493-2025-146760
- Event Type
- Malfunction
- Date Received
- December 30, 2025
- Date of Event
- December 19, 2025
- Report Date
- April 16, 2026
- Manufacturer
- CAREFUSION 303, INC.
- Product Code
- BRY
- UDI-DI
- 10885403533235
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KY, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
ADDITIONAL INFORMATION: SECTION H IMDRF ANNEX CODES. PART ANALYSIS: THE REPORTED CONDITION OF MEDSTATION ES STATION - FAILED HARDWARE WAS CONFIRMED DURING FSE TESTING AND SUBSEQUENTLY CONFIRMED IN THE DCHU INSPECTION PROCESS. THE DEVICE WAS INITIALLY EVALUATED BY THE FIELD SERVICE ENGINEER (FSE) ACCORDING TO WORK ORDER (B)(4), THE FSE REPORTED THAT DRAWER SAYING FAILED TO STAY CLOSED. CHECKED INSEP LATCH BUT MAGNET WAS ABOUT HALFWAY. REPLACED INSEPARABLE LATCH. BUT DRAWER DS203 STILL HAD NO LIGHTS. REPLACED DRAWER OPEN CLOSE SENSOR. DS203 HOME LIGHT STILL OFF. REPLACED FULL HEIGHT PYXIBUS MODULE CONTROLLER AS THE OPEN CLOSE SENSOR PORT WENT BAD DURING DCHU VISUAL INSPECTION P/N 151903-01: WAS RECEIVED WITH THERMAL DAMAGE IN COMPONENT U301. DURING DCHU TESTING P/N 151903-01: THE TESTING FROM DCHU WAS NOT NECESSARILY DUE TO THE THERMAL DAMAGE OBSERVED DURING VISUAL INSPECTION. THE DEVICE WAS IN USE FOR TREATMENT PURPOSES AS INTENDED PER 21 CFR 820.198(D). ROOT CAUSE: THE ROOT CAUSE WAS IDENTIFIED AS THERMAL DAMAGE TO COMPONENT U301 ON THE FULL HEIGHT CUBIE PMC (P/N: 151903-01), RESULTING FROM AN ELECTRICAL FAILURE. THIS DAMAGE COMPROMISED THE COMMUNICATION AND CONTROL SIGNALS RESPONSIBLE FOR MANAGING THE CUBIE POCKETS, LEADING TO THEIR MALFUNCTION.
A REVIEW OF THE COMPLAINT HISTORY FOR (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR(B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 10-AUG-2018 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE DRAWER WAS FAILED. A FIELD SERVICE ENGINEER (FSE) CONFIRMED THAT THE DRAWER WAS FAILED TO STAY CLOSED. THEN CHECKED INSEPARABLE LATCH BUT MAGNET WAS ABOUT HALFWAY. SO, THE FSE REPLACED INSEPARABLE LATCH. BUT THE DRAWER DS203 HAD NO LIGHTS. SO, THE FSE REPLACED DRAWER OPEN CLOSE SENSOR, BUT THE DS203 HOME LIGHT WERE OFF. SO, THE FSE REPLACED FULL HEIGHT PYXIBUS MODULE CONTROLLER AS THE OPEN CLOSE SENSOR PORT WENT BAD. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER REPAIRED THE DEVICE.
IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES AUXILIARY DRAWER DISPLAYED THE ERROR FAILED TO STAY CLOSED. AS PER PART INVESTIGATION, IT WAS DETERMINED THAT THERE WAS THERMAL DAMAGE OBSERVED ON THE COMPONENT U301 ON THE FULL HEIGHT CUBIE PMC. THE CUSTOMER STATED THAT THIS MALFUNCTION OCCURRED WHILE DISPENSING THE MEDICATION AND THEY WERE UNABLE TO ACCESS THE MEDICATION, WHICH CAUSED A DELAY TO THE PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES AUXILIARY DRAWER DISPLAYED THE ERROR ¿FAILED TO STAY CLOSED'. THE CUSTOMER STATED THAT THIS MALFUNCTION OCCURRED WHILE DISPENSING THE MEDICATION AND THEY WERE UNABLE TO ACCESS THE MEDICATION, WHICH CAUSED A DELAY TO THE PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 228276 | BD PYXIS¿ MEDSTATION¿ ES AUXILIARY | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303, INC. | 500001002502 | 10885403533235 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |