FDA Adverse Event
Malfunction
Summary report: N
EMSCULPT NEO
MDR report key: 23907449
·
Received December 29, 2025
Report
- Report Number
- MW5181302
- Event Type
- Malfunction
- Date Received
- December 29, 2025
- Report Date
- December 19, 2025
- Manufacturer
- BTL INDUSTRIES JSC
- Product Code
- NGX
- Product Problem
- Yes
- Report Source
- Voluntary report
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
Description of Event or Problem · 0
I WAS SOLD A MEDICAL DEVICE CALLED EMSCULPT NEO FROM A COMPANY NAMED (B)(4). THEIR SALESMEN WERE VERY PUSHY AND CLAIMED THAT THE MACHINE USE FOR MUSCULAR ACTIVATION AND FAT LOSS WAS THE EXACT EQUIVALENT TO 20,000 CRUNCHES IN 30 MINS. THE MACHINE DID NOT WORK AS CLAIMED AND THEY "PROMISE" THESE RESULTS. I HAVE TEXT MESSAGE PROOF WITH THE 20,000 CRUNCH STATEMENT WHICH IS OFF-LABEL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2462265 | EMSCULPT NEO | STIMULATOR, MUSCLE, POWERED, FOR MUSCLE CONDITIONING | NGX | BTL INDUSTRIES JSC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |