FDA Adverse Event Malfunction Summary report: N

VIVIDIMAGE 4K

MDR report key: 23881558 · Received December 23, 2025

Report

Report Number
3008776287-2025-00009
Event Type
Malfunction
Date Received
December 23, 2025
Date of Event
November 24, 2025
Report Date
December 23, 2025
Manufacturer
BLACK DIAMOND VIDEO, INC.
Product Code
KQM
UDI-DI
00724995195113
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A STERIS SERVICE TECHNICIAN ARRIVED ONSITE FOLLOWING THE REPORTED EVENT TO INSPECT THE UNIT AND FOUND THAT THE CABLE COVER WAS NOT FULLY SECURED TO THE DISPLAY, RESULTING IN THE REPORTED EVENT. TO RESOLVE THE ISSUE, THE TECHNICIAN REPLACED THE CABLE COVER. THE UNIT WAS TESTED, CONFIRMED TO BE OPERATING ACCORDING TO SPECIFICATION, AND RETURNED TO SERVICE. A 3-YEAR COMPLAINT REVIEW INDICATES THIS TO BE AN ISOLATED EVENT. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.

Description of Event or Problem · 0

THE USER FACILITY REPORTED THAT DURING A PATIENT PROCEDURE THE CABLE COVER TO THEIR VIVIDIMAGE 4K SURGICAL DISPLAY FELL OFF. THE PROCEDURE WAS COMPLETED SUCCESSFULLY. NO REPORT OF INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2532184 VIVIDIMAGE 4K SURGICAL DISPLAY KQM BLACK DIAMOND VIDEO, INC. RLM314K3 00724995195113

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown