BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    WIDEX MOMENT

    MDR report key: 23877844 · Received December 23, 2025

    Report

    Report Number
    MW5181038
    Event Type
    Malfunction
    Date Received
    December 23, 2025
    Date of Event
    December 15, 2025
    Report Date
    December 16, 2025
    Manufacturer
    WS AUDIOLOGY USA, INC.
    Product Code
    OSM
    Product Problem
    Yes
    Report Source
    Voluntary report
    Reporter Location
    CA, US
    Reporter Occupation
    PATIENT
    Health Professional
    *

    Narratives

    Description of Event or Problem · 0

    MY HEARING AIDS SEEM TO GET STUCK WITH LOUD NOISE THAT IS MORE THAN ANNOYING. APPARENTLY, THIS IS A RESULT OF THE BLUETOOTH CONNECTION WITH MY PHONE. I GENERALLY HAVE TO DISABLE BLUETOOTH TO GET IT TO STOP. MY AUDIOLOGIST AND HEARING AID FITTERS HAVE TRIED TO ADDRESS THIS ISSUE BY CHANGING DIFFERENT SETTINGS ON MY PHONE. THESE CHANGES HAVE NOT HELPED. ANOTHER ISSUE IS THAT MY HEARING AIDS BEGAN GENERATING VERY HIGH-PITCHED SQUEAKING WHEN A REAL HIGH FREQUENCY NOISE HAPPENS. NO SETTINGS WERE MODIFIED WHEN THIS STARTED HAPPENING. A HEARING AID FITTER TRIED CHANGING MY HIGH FREQUENCY GAIN, BUT THAT HAS NOT HELPED. I DO NOT THINK THAT THESE TYPES OF PROBLEMS ARE BEING ADEQUATELY ADDRESSED BY THE MANUFACTURER. PT CODE: 4582. DEVICE CODE: 3273. REF REPORT: MW5181037.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    2391313 WIDEX MOMENT HEARING AID, AIR-CONDUCTION WITH WIRELESS TECHNOLOGY, PRESCRIPTION OSM WS AUDIOLOGY USA, INC.

    Patients

    Seq Age Sex Outcome Treatment
    1 66 YR Female