FDA Adverse Event Malfunction Summary report: N

FITBIT

MDR report key: 23866353 · Received December 22, 2025

Report

Report Number
MW5180945
Event Type
Malfunction
Date Received
December 22, 2025
Date of Event
December 15, 2025
Report Date
December 16, 2025
Manufacturer
FITBIT LLC
Product Code
QDA
Product Problem
Yes
Report Source
Voluntary report
Reporter Occupation
PATIENT
Health Professional
*

Narratives

Description of Event or Problem · 0

SO, WEARING A GOOGLE PIXEL WATCH 4 I MEASURED MY HR. THE DEVICE SYNCED WITH MY GOOGLE PIXEL 10 PRO'S FITBIT. THE PROBLEM IS THE DIFFERENCE IN THE VALUES THEY DISPLAY. ON THE PHONE, WHICH IS MOST PROBABLY MORE CORRECT: 52-161 BPM ON FITBIT: 51-204 BPM THEN TODAY THE SAME AGAIN. IT MAKES ABSOLUTELY NO SENSE THAT BOTH DO NOT SHOW THE SAME. THE PROBLEM IS MOST LIKELY THAT FITBIT (A GOOGLE PRODUCT) AND THE PIXEL WATCH USE DIFFERENT ALGORITHMS OR THERE IS A SYNCING ISSUE, WHICH I FIND HARD TO IMAGINE. THIS HAPPENS A LOT, THOUGH SELDOM THIS DRASTICALLY. GIVEN THESE ARE FDA CERTIFIED DEVICES, I WAS WONDERING WHAT YOU THINK REGARDING IT. I REPORTED IT TO GOOGLE TOO, THEY MADE ME JUMP THROUGH ALL THE HOOPS LIKE REINSTALLING THE FITBIT APP, WHICH RESULTED IN NO CHANGE. I AM UPLOADING THE SCREENSHOTS BELOW. PT-4582. DEVICE-2588. REFERENCED REPORTS-MW5180944.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2507986 FITBIT ELECTROCARDIOGRAPH SOFTWARE FOR OVER-THE-COUNTER USE QDA FITBIT LLC

Patients

Seq Age Sex Outcome Treatment
1 Male