FDA Adverse Event Injury Summary report: N

OT ULTRA METER

MDR report key: 2386012 · Received December 22, 2011

Report

Report Number
2939301-2011-12593
Event Type
Injury
Date Received
December 22, 2011
Date of Event
December 13, 2011
Report Date
December 19, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
TU
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. 510 (K) # IS K001109.

Description of Event or Problem · 1

THE LAY USER / PATIENT CONTACTED LFS (B)(4) ON (B)(6) 2011 ALLEGING THAT THEIR ONE TOUCH ULTRA METER POWERS OFF DURING USE. THE PATIENT MENTIONED THAT THE ALLEGED ISSUE BEGAN ON (B)(6) 2011. DUE TO THE ALLEGED ISSUE, THE PATIENT HAS BEEN UNABLE TO TEST AND ON (B)(6) 2011, THE PATIENT HAD DEVELOPED SYMPTOMS OF FEELING SWEATY. THE PATIENT SELF-TREATED WITH GLUCOSE TABLETS AND DID NOT SEEK ANY FURTHER MEDICAL ATTENTION OR CONTACT THEIR PHYSICIAN FOR ASSISTANCE. THE PATIENT WAS NOT TESTED ON ANOTHER DEVICE. THIS IS NOT THE FIRST TIME THE PRODUCT WAS BEING USED AND THERE WAS NO EVIDENCE OF ANY MISUSE OF THE PRODUCT. BASED ON TROUBLESHOOTING, THE BATTERY DID NOT NEED TO BE REPLACED. THE ALLEGED ISSUE WAS NOT RESOLVED VIA TROUBLESHOOTING. THE PRODUCT WAS REPLACED. THE COMPLAINT IS BEING REPORTED SINCE THE PATIENT ALLEGED THAT DUE TO THE METER NOT WORKING, THEY WERE UNABLE TO TEST AND DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AND HAD TO SELF-TREAT WITH GLUCOSE TABLETS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3161560

Patients

Seq Age Sex Outcome Treatment
1 Life Threatening| R