CARDINAL HEALTH
Report
- Report Number
- 3004824601-2025-00243
- Event Type
- Malfunction
- Date Received
- December 20, 2025
- Date of Event
- March 25, 2025
- Report Date
- December 18, 2025
- Manufacturer
- CITOTEST LABWARE MANUFACTURING CO.,
- Product Code
- KJG
- PMA / PMN Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THESE MEDICAL DEVICE REPORTS (MDRS) ARE BEING FILED PAST THE REGULATORY REPORTING TIMEFRAME AS THEY ARE A RESULT OF A RETROSPECTIVE REVIEW OF OUR COMPLAINTS. BASED ON THE INFORMATION CURRENTLY AVAILABLE, THERE IS NO EVIDENCE TO INDICATE THAT THE EVENT RESULTED IN A SERIOUS INJURY. HOWEVER, THIS REPORT IS BEING SUBMITTED OUT OF AN ABUNDANCE OF CAUTION. ASP GLOBAL, IN COLLABORATION WITH ITS CONTRACT MANUFACTURER, COMPLETED THE INVESTIGATION FOR THIS COMPLAINT. THE INVESTIGATION INDICATED THAT THE RAW MATERIAL RESIN MAY NOT BE SUITABLE FOR REPETITIVE USE. AS A RESULT, A PRODUCT CHANGE WAS INITIATED TO EVALUATE AND IMPLEMENT AN ALTERNATIVE RESIN TYPE.
ON (B)(6) 2025, CUSTOMER REPORTED THAT PATIENTS WERE EXPERIENCING FINGER PAIN WHILE USING CHB3035-82 TOP SNAP CAP DUE TO THE CAPS BEING HARD TO FIT ON THE TUBE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2344457 | CARDINAL HEALTH | SNAP CAPS | KJG | CITOTEST LABWARE MANUFACTURING CO., | CHB3035-82 | 230522 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |