FDA Adverse Event Malfunction Summary report: N

XHIBIT CENTRAL STATION

MDR report key: 23855854 · Received December 19, 2025

Report

Report Number
3010157426-2025-00241
Event Type
Malfunction
Date Received
December 19, 2025
Date of Event
December 9, 2025
Report Date
December 19, 2025
Manufacturer
SPACELABS HEALTHCARE
Product Code
MHX
UDI-DI
10841522127069
PMA / PMN Number
K122146
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
003

Narratives

Description of Event or Problem · 0

THE CUSTOMER CONTACTED SPACELABS HEALTHCARE TO REPORT THAT THEIR XHIBIT CENTRAL STATION (XCS) WOULD OCCASIONALLY BECOME FROZEN. IT WAS STATED THAT THE CUSTOMER WOULD PERFORM A HARD SHUT DOWN AND THE DEVICE WOULD FUNCTION NORMALLY AGAIN FOR A PERIOD OF TIME BEFORE BECOMING FROZEN AGAIN. THE ISSUE HAS BECOME MORE FREQUENT OVER TIME. THERE WAS NO REPORTED PATIENT INJURY AS A RESULT OF THE ISSUES WITH THE XCS. A PRODUCT SUPPORT SPECIALIST (PSS) REVIEWED THE XCS LOGS AND FOUND THAT THE DEVICE WAS FREEZING DUE TO THE COMPUTER RUNNING OUT OF MEMORY. THE PSS FURTHER IDENTIFIED THE MEMORY ISSUES INDICATED A PROBLEM WITH THE MICROSOFT WINDOWS EXTENSIBLE STORAGE ENGINE (ESE), WHICH CAN CAUSE DATABASE FILE'S INTEGRITY OR ACCESS, LEADING TO POTENTIAL APPLICATION MALFUNCTIONS. THE PSS ADVISED THE CUSTOMER'S FIELD SERVICE ENGINEER (FSE) TO PERFORM A CLEAN INSTALLATION OF THE XCS SOFTWARE TO PREVENT FURTHER ISSUES WITH THE XHIBIT SOFTWARE. AFTER THE FSE PERFORMED A CLEAN INSTALL OF THE SOFTWARE ON THE XCS, THE DEVICE PASSED FUNCTIONAL TESTING AND WAS RETURNED TO SERVICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2346030 XHIBIT CENTRAL STATION CENTRAL STATION REMOTE MONITOR MHX SPACELABS HEALTHCARE 96102 10841522127069

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown