FDA Adverse Event Malfunction Summary report: N

OR1 NEO IP, ENH2 3.X

MDR report key: 23853576 · Received December 19, 2025

Report

Report Number
9610617-2025-02381
Event Type
Malfunction
Date Received
December 19, 2025
Report Date
December 19, 2025
Manufacturer
KARL STORZ SE & CO. KG
Product Code
LMD
PMA / PMN Number
EXEMPT
Report Source
Manufacturer report
Reporter Location
DC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WILL NOT BE FORWARDED TO THE MANUFACTURING SITE FOR INVESTIGATION. RATHER, A SERVICE TECH WILL BE SENT TO EVALUATE THE DEVICE IN THE FIELD. SHOULD RELEVANT ADDITIONAL INFORMATION / INVESTIGATION RESULTS BECOME AVAILABLE, A SUPPLEMENTAL MEDWATCH REPORT WILL BE SUBMITTED UNSOLICITED. THE EVENT IS FILED UNDER INTERNAL KARL STORZ COMPLAINT ID: (B)(4). THIS PRODUCT IS MANUFACTURED AT (B)(6).

Description of Event or Problem · 0

THE FOLLOWING WAS REPORTED: "DURING PROCEDURE TODAY... IN OR 12, THE NEO IP PREVIEW IMAGE FROZE AND WE WERE UNABLE TO SELECT ANY SOURCES. THE PREVIEW IMAGE FOR AIDA CH 2 FROZE ON THE PREVIEW IMAGE." NO NEGATIVE IMPACT IN STATE OF HEALTH REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
251910 OR1 NEO IP, ENH2 3.X OR1 NEO IP, ENH2 3.X LMD KARL STORZ SE & CO. KG WUIS2548-02

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown