FDA Adverse Event Malfunction Summary report: N

EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM

MDR report key: 23842096 · Received December 18, 2025

Report

Report Number
3019216-2025-000492
Event Type
Malfunction
Date Received
December 18, 2025
Date of Event
December 11, 2025
Report Date
March 2, 2026
Manufacturer
PHILIPS ULTRASOUND
Product Code
IYN
UDI-DI
00884838107526
PMA / PMN Number
K251651
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A PHILIPS SERVICE ENGINEER CLEANED AND REASSEMBLED THE BUSHING (ACTUATOR) TO RESOLVE THE ISSUE. A THOROUGH ENGINEERING INVESTIGATION HAS BEEN PERFORMED TO IDENTIFY THE CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM DETERMINED THE FAILURE WAS EXCESSIVE GREASE APPLICATION IN THE ARTICULATING ARM.

Description of Event or Problem · 0

IT WAS REPORTED THE SWIVEL MECHANISM OF THE EPIQ CVX ULTRASOUND SYSTEM¿S CONTROL PANEL DID NOT LOCK PROPERLY WHILE TRANSPORTING THE UNIT WITHIN THE USER FACILITY. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE AND NO PATIENT OR USER WAS HARMED AS A RESULT OF THE ISSUE. A PHILIPS FIELD SERVICE ENGINEER DISASSEMBLED AND CLEANED THE SOLENOID TO RESOLVE THE CUSTOMER¿S IMMEDIATE CONCERNS. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1145 EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC IYN PHILIPS ULTRASOUND 795231 00884838107526

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown