EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM
Report
- Report Number
- 3019216-2025-000492
- Event Type
- Malfunction
- Date Received
- December 18, 2025
- Date of Event
- December 11, 2025
- Report Date
- March 2, 2026
- Manufacturer
- PHILIPS ULTRASOUND
- Product Code
- IYN
- UDI-DI
- 00884838107526
- PMA / PMN Number
- K251651
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
A PHILIPS SERVICE ENGINEER CLEANED AND REASSEMBLED THE BUSHING (ACTUATOR) TO RESOLVE THE ISSUE. A THOROUGH ENGINEERING INVESTIGATION HAS BEEN PERFORMED TO IDENTIFY THE CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM DETERMINED THE FAILURE WAS EXCESSIVE GREASE APPLICATION IN THE ARTICULATING ARM.
IT WAS REPORTED THE SWIVEL MECHANISM OF THE EPIQ CVX ULTRASOUND SYSTEM¿S CONTROL PANEL DID NOT LOCK PROPERLY WHILE TRANSPORTING THE UNIT WITHIN THE USER FACILITY. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE AND NO PATIENT OR USER WAS HARMED AS A RESULT OF THE ISSUE. A PHILIPS FIELD SERVICE ENGINEER DISASSEMBLED AND CLEANED THE SOLENOID TO RESOLVE THE CUSTOMER¿S IMMEDIATE CONCERNS. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1145 | EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM | SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC | IYN | PHILIPS ULTRASOUND | 795231 | 00884838107526 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |