FDA Adverse Event Malfunction Summary report: N

ELECSYS HIV DUO

MDR report key: 23830256 · Received December 17, 2025

Report

Report Number
1823260-2025-05182
Event Type
Malfunction
Date Received
December 17, 2025
Date of Event
November 17, 2025
Report Date
January 9, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
MZF
PMA / PMN Number
BP190403
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION WAS UNABLE TO DETERMINE A SPECIFIC ROOT CAUSE. THE EVENT WAS CONSISTENT WITH A SAMPLE-SPECIFIC DISCREPANCY AS PER PRODUCT LABELING FOR THE ASSAY, SINGLE FALSE REACTIVE RESULTS MAY OCCUR, AND THE ELECSYS HIV DUO ASSAY SPECIFICITY IS < 100%. THE ELECSYS HIV DUO ASSAY PERFORMED WITHIN SPECIFICATION. THERE WAS NO EVIDENCE OF A PRODUCT PROBLEM.

Additional Manufacturer Narrative · 0

THE REAGENT EXPIRATION DATES WERE NOT PROVIDED. THE COBAS E 801 ANALYTICAL UNIT SERIAL NUMBER WAS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE ELECSYS HIV DUO RESULTS FOR ONE PATIENT FROM THE COBAS E 801 ANALYTICAL UNIT. SAMPLE 1 RESULTS WERE 2189, 2355, AND 2296 (AFTER ULTRACENTRIFUGATION) USING REAGENT LOT 839092. THESE RESULTS WERE CONSIDERED POSITIVE. ON (B)(6) 2025, SAMPLE 2 RESULT WAS 2083 USING REAGENT LOT 852715. THIS RESULT WAS CONSIDERED POSITIVE. BOTH SAMPLES WERE SENT FOR WESTERN BLOT, AND THE RESULTS WERE NEGATIVE. BOTH SAMPLES WERE SENT TO ANOTHER LAB FOR TESTING WITH AG P24. THE RESULTS WERE NEGATIVE ON AG/AB COMBO ALINITY ABBOTT. USING IMMUNOFLUORIMÉTRIE MULTIPLEX BIOPLEX 2220, THE AG P24 WAS NEGATIVE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2186484 ELECSYS HIV DUO HIV DETECTION TEST MZF ROCHE DIAGNOSTICS 839092, 852715

Patients

Seq Age Sex Outcome Treatment
1 NA Female