FDA Adverse Event Malfunction Summary report: N

COBAS C 303 ANALYTICAL UNIT

MDR report key: 23829166 · Received December 17, 2025

Report

Report Number
1823260-2025-05162
Event Type
Malfunction
Date Received
December 17, 2025
Date of Event
November 26, 2025
Report Date
March 18, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K220134
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE TINA-QUANT FERRITIN GEN.4 REAGENT LOT NUMBERS ARE 875921 AND 905227, AND THE EXPIRATION DATE WAS NOT PROVIDED. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

THE FIELD SERVICE REPRESENTATIVE (FSR) PERFORMED STANDARD WATER PRESSURE ADJUSTMENTS AND REVIEWED THE CUSTOMER'S PRE-ANALYTICAL PROCEDURES. THE FSR FOUND THAT THE CUSTOMER USED A CENTRIFUGATION TIME OF 11 MINUTES (SPECIFICATION IS 10 MINUTES) WITH A FORCE OF 2500 G (SPECIFICATION IS 1300 - 2000 G). THE INVESTIGATION DETERMINED THE EVENT WAS DUE TO PREANALYTICAL HANDLING ISSUES (EXCESSIVE G-FORCE AND EXTENDED TIMING OUTSIDE OF SPECIFICATION).

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF A QUESTIONABLE TINA-QUANT FERRITIN GEN.4 RESULT FROM THE COBAS C 303 ANALYTICAL UNIT FOR TWO PATIENTS. PATIENT 1'S INITIAL RESULT WAS 7.07 NG/ML, AND THE REPEAT RESULT WAS 15.9 NG/ML. THE REPEAT RESULT ON ANOTHER ANALYZER WAS 15 NG/ML. THE SAMPLE WAS REPEATED BECAUSE IT DID NOT AGREE WITH THE PATIENT'S PREVIOUS RESULTS. THE REPEAT RESULTS WERE DEEMED TO BE CORRECT. PATIENT 2'S INITIAL RESULT ON (B)(6) 2025 WAS 8.22 NG/ML, AND THE REPEAT RESULT WAS 13 NG/ML.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2193149 COBAS C 303 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown