FDA Adverse Event Malfunction Summary report: N

CAREASSIST BED

MDR report key: 23812701 · Received December 15, 2025

Report

Report Number
3006697241-2025-00338
Event Type
Malfunction
Date Received
December 15, 2025
Date of Event
December 9, 2025
Report Date
December 15, 2025
Manufacturer
BAXTER HEALTHCARE CORPORATION
Product Code
FNL
UDI-DI
00887761000278
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE BAXTER TECHNICIAN FOUND THE LEFT SIDERAIL NEEDED TO BE RECONNECTED. PER THE BAXTER SERVICE MANUAL THE BED SHOULD BE SUBJECT TO AN EFFECTIVE MAINTENANCE PROGRAM. AN ANNUAL SERVICE OF THE BED IS ADVISED IN ORDER TO MAINTAIN ITS CHARACTERISTICS AND PERFORMANCE. MAKE SURE THE HEAD AND FOOT SIDERAILS ARE NOT BENT OR TWISTED. MAKE SURE THE LATCH MECHANISM OPERATES CORRECTLY. AN AUDIBLE CLICK MUST BE HEARD. REMOVE THE SIDERAIL COVER, AND MAKE SURE THE MOUNTING SCREWS ARE TIGHT. REPAIR OR REPLACE THE SIDERAIL AS NECESSARY. A SEARCH OF THE BAXTER MAINTENANCE RECORDS SHOWED BAXTER PERFORMED PREVENTATIVE MAINTENANCE ON THIS BED IN JUN 30, 2025. IT IS UNKNOWN IF THE FACILITY PERFORMED ANY OTHER PREVENTATIVE MAINTENANCE ON THIS BED. THE TECHNICIAN RECONNECTED THE LEFT SIDERAIL TO RESOLVE THE REPORTED EVENT. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 0

ON 09-DEC-2025, A COMPANY REPRESENTATIVE - SERVICE PERSONNEL CONTACTED TECHNICAL SERVICE TO REPORT THAT CARE ASSIST ES155/255/455, NUL (PRODUCT CODE P1170G0000040, SERIAL NUMBER (B)(6), HAD A LEFT SIDERAIL FALSE LATCHING. THE PROCESS STEP DURING WHICH THIS OCCURRED WAS UNKNOWN. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2205595 CAREASSIST BED BED, AC-POWERED ADJUSTABLE HOSPITAL FNL BAXTER HEALTHCARE CORPORATION P1170G 00887761000278

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown