FDA Adverse Event Malfunction Summary report: N

RECON ELI 380 TOUCH ASSY W/ENGLISH KEYBD

MDR report key: 23802990 · Received December 15, 2025

Report

Report Number
2183461-2025-00024
Event Type
Malfunction
Date Received
December 15, 2025
Date of Event
November 21, 2025
Report Date
December 15, 2025
Manufacturer
MORTARA INSTRUMENT
Product Code
DPS
UDI-DI
00732094273885
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WAS RETURNED FOR INSPECTION. THE DEVICE WAS ABLE TO DOWNLOAD A MWL AND TRANSMIT A RECORD AND WAS ABLE TO TAKE THE CONNECTED WAM 10FT AWAY FROM THE DEVICE AND IT STAY CONNECTED. TECHNICIAN THEN TOOK THE DEVICE ACROSS THE ROOM AND IT STAYED CONNECTED AND WAS ALSO ABLE TO TRANSMIT A TEST RECORD. THE DEVICE WAS PUT INTO A SIMULATION MODE, NO ISSUES WERE FOUND WITH THE DEVICE CONNECTION. THE ELI 380 IS INTENDED TO BE A HIGH-PERFORMANCE, MULTICHANNEL RESTING ELECTROCARDIOGRAPH. AS A RESTING ELECTROCARDIOGRAPH, THE ELI 380 SIMULTANEOUSLY ACQUIRES DATA FROM EACH LEAD. ONCE THE DATA IS ACQUIRED, IT CAN BE ANALYZED, REVIEWED, STORED, PRINTED OR TRANSMITTED. IT IS A DEVICE PRIMARILY INTENDED FOR USE IN HOSPITALS BUT MAY BE USED IN MEDICAL CLINICS AND OFFICES OF ANY SIZE. ALTHOUGH THERE WAS NO PROBLEM FOUND WITH THE DEVICE DURING INSPECTION AND A ROOT CAUSE COULD NOT BE DETERMINED, IF THE ELI380 WERE TO DROP CONNECTION DURING URGENT MONITORING, IT COULD LEAD TO SERIOUS INJURY OR DEATH. BAXTER IS CAUTIOUSLY REPORTING THIS COMPLAINT.

Description of Event or Problem · 0

CUSTOMER REPORTED THE DEVICE WAS CONSTANTLY DROPPING FROM THE NETWORK. THERE WAS NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
291711 RECON ELI 380 TOUCH ASSY W/ENGLISH KEYBD ELECTROCARDIOGRAPH DPS MORTARA INSTRUMENT SERV RELI380-P-D 00732094273885

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown