ENDOWRIST SP
Report
- Report Number
- 2955842-2025-48058
- Event Type
- Injury
- Date Received
- December 15, 2025
- Date of Event
- November 20, 2025
- Report Date
- January 9, 2026
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- IZI
- UDI-DI
- 00886874122228
- PMA / PMN Number
- K212101
- Removal / Correction Number
- N/A
- Report Source
- Manufacturer report
- Reporter Location
- MD, US
- Reporter Occupation
- 003
Narratives
INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT TO PERFORM FAILURE ANALYSIS. THE ENDOSCOPE WAS ANALYZED, AND THE COMPLAINT WAS NOT CONFIRMED BY FAILURE ANALYSIS. THE CAMERA WAS FOUND TO HAVE COMMUNICATION FAILURES BASED OFF LOG REVIEW BUT WAS NOT REPLICATED DURING IN-HOUSE TESTING. A REVIEW OF THE SYSTEM LOGS SHOWED 3 INSTANCES OF AN ERROR POINTING TO A COMMUNICATION ISSUE. THE FAILURES WERE NOT REPLICATED IN HOUSE. THE ENDOSCOPE WAS TESTED AND PLACED ON IN-HOUSE SYSTEM FOR FUNCTIONAL TESTING AND PASSED. STEREO CALIBRATION, ENDOSCOPE FOCUS TEST AND COLOR RECOGNITION WAS PERFORMED AND PASSED. IMAGES WERE CLEAR, DE-WARPED AND NOT GRAINY. NO NOISE OR MOTION BLUR WAS SEEN. THE BUTTONS WERE FULLY FUNCTIONAL AND MOVED INTUITIVELY. FIRST ELECTRICAL DIAGNOSTIC TEST (EDT) PASSED. LEAK TESTS WERE PERFORMED AND PASSED. THE MANIFOLD MEMBRANE WAS INSPECTED WITH THE BORESCOPE PROBE AND NO PUNCTURES OR TEARS WERE FOUND. ADDITIONALLY, THE ENDOSCOPE WAS TESTED AND PLACED ON A DIAGNOSTIC TESTER OR EQUIVALENT BUT FAILED FUNCTIONAL TESTING DUE TO AN ELECTRICAL FAILURE. THE DIAGNOSTIC TESTER RESULT EXHIBITED A VOLTAGE ISSUE DUE TO EXPECTED RANGE NOT BEING MET.
THE ENDOSCOPE INSTRUMENT HAS NOT BEEN RECEIVED FOR FAILURE ANALYSIS EVALUATION. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) FOLLOWED UP WITH THE CUSTOMER AND CONFIRMED THE SYSTEM WAS IN USE WITHOUT ISSUE AND DETERMINED THAT THE ISSUE WAS LIKELY ISOLATED TO THE ENDOSCOPE.
REFER TO H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE ENDOSCOPE MALFUNCTIONED, AND NO PICTURE WAS SEEN. THE CUSTOMER CALLED TECHNICAL SUPPORT BUT WERE NOT ABLE TO RESOLVE THE ISSUE. THE ENDOSCOPE FAILED THE SELF-TEST WITH A MESSAGE THAT THERE WAS NO VIDEO SIGNAL. SYSTEM LOGS WERE UNAVAILABLE FOR REVIEW AT THE TIME OF THE CALL TO TECHNICAL SUPPORT. THE CUSTOMER TRIED RESEATING THE ENDOSCOPE 5-6 TIMES WITH NO SUCCESS. THE CUSTOMER INSPECTED THE ENDOSCOPE CONNECTOR (EC) AND NOTED NO VISIBLE SIGNS OF DAMAGE. THE CUSTOMER ALSO TRIED CLEANING THE EC, AND PERFORMING A HARD REBOOT ON THE VISION SIDE CART (VSC) WITH NO CHANGE. THE CAMERA WAS NOT RECOGNIZED; THE SYSTEM PROMPTED TO CLEAN THE LENSES, BUT IT DID NOT WORK. FINALLY, THE CUSTOMER HAD TO CHANGE FROM SINGLE PORT (SP) TO MULTI-PORT XI TO FINISH THE PROCEDURE AFTER A DELAY OF GREATER THAN 30 MINUTES.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 790412 | ENDOWRIST SP | CAMERA, 0° | IZI | INTUITIVE SURGICAL, INC | 430077-05 | N/A | 00886874122228 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 66 YR | Male | Required Intervention | DA VINCI INSTRUMENTS AND ACCESSORIES. |