FDA Adverse Event Malfunction Summary report: N

SMARTDRIVE

MDR report key: 23782227 · Received December 11, 2025

Report

Report Number
3008370857-2025-00461
Event Type
Malfunction
Date Received
December 11, 2025
Date of Event
August 12, 2025
Report Date
December 11, 2025
Manufacturer
MAX MOBILITY LLC
Product Code
ITI
UDI-DI
00861896000310
PMA / PMN Number
K151199
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

REPORT WAS RECEIVED VIA A SOLICITOR REPRESENTING THE END-USER. CLAIMS RECEIVED INDICATE WHEN GIVEN A TAPPING MOTION VIA THE APPLE WATCH TO DISENGAGE THE DRIVE MOTOR OF THE SMARTDRIVE MX2+, THE DEVICE CONTINUED TO DRIVE. REPORTS CLAIM THE END-USER FORCED THE WHEELCHAIR TO TIP ON TO SIDE TO AVOID MANEUVERING INTO ONCOMING TRAFFIC. REPORTS INDICATED THE END-USER SUSTAINED MINOR INJURIES TO THEIR FINGERS DESCRIBED AS FRICTION BURNS. NO SERIOUS INJURIES WERE REPORTED TO HAVE BEEN SUSTAINED. AT TIME OF REPORT, PERMOBIL HAS BEEN UNABLE TO VERIFY A PRODUCT MALFUNCTION AS HAVING OCCURRED AS PRODUCT HAS NOT BEEN MADE AVAILABLE FOR INSPECTION. IF PERMOBIL RECEIVED ANY NEW INFORMATION, A FOLLOW-UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

RECEIVED REPORT CLAIMING WHILE TRAVERSING OUT OF DOORS WHILE UNDER POWER OF THE SMARTDRIVE DEVICE, WHEN ATTEMPTING TO DISENGAGE THE DRIVE MOTOR VIA TAPPING GESTURES ON THE APPLE WATCH, THE DEVICE REPORTEDLY CONTINUED TO DRIVE WHICH FORCED THE END-USER TO TIP THEIR WHEELCHAIR ON TO ITS SIDE TO AVOID COLLISION WITH ONCOMING TRAFFIC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1738751 SMARTDRIVE SMARTDRIVE ITI MAX MOBILITY LLC MX2+ 00861896000310

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown