FDA Adverse Event Malfunction Summary report: N

ALINITY C PROCESSING MODULE

MDR report key: 23752998 · Received December 8, 2025

Report

Report Number
3016438761-2025-00704
Event Type
Malfunction
Date Received
December 8, 2025
Date of Event
November 20, 2025
Report Date
February 24, 2026
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740137380
PMA / PMN Number
K170316
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

SECTION A PATIENT INFORMATION: NO ADDITIONAL PATIENT INFORMATION WAS PROVIDED. AN EVALUATION IS IN PROCESS. A FOLLOWUP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Additional Manufacturer Narrative · 0

THE CUSTOMER REPORTED OBSERVING FALSELY DEPRESSED SODIUM (NA) RESULTS FOR A PATIENT SAMPLE WHILE USING THE ALINITY C ICT SAMPLE DILUENT, LIST NUMBER 07P53-20, LOT NUMBER 35860UN25. THE CUSTOMER NOTED REPEATING THE PATIENT SAMPLE WITH THE SAME REAGENT LOT, WHICH GENERATED WITHIN RANGE RESULTS. THE QUALITY CONTROL (QC) RESULTS WERE WITHIN RANGE AT THE TIME OF TESTING. THE CUSTOMER PERFORMED A PRECISION RUN ON THE QC WHICH DISPLAYED ONE LOWER FLIER OF THE TEN RUN. A FSE (FIELD SERVICE ENGINEER) WENT ONSITE TO PERFORM ADDITIONAL INSTRUMENT TROUBLESHOOTING SUCH AS REPLACING THE MIXERS, WHICH RESOLVED THE QC ISSUE. A REVIEW OF COMPLAINT AND TRENDING DATA DID NOT IDENTIFY ANY TRENDS FOR THE ALINITY I PROCESSING MODULE AND THE ICT SAMPLE DILUENTWITH REGARDS TO THE CUSTOMER REPORTED EVENT. LABELING WAS REVIEWED AND WAS FOUND TO ADDRESS THE CUSTOMER REPORTED ISSUE. MANUFACTURING DOCUMENTATION FOR THE ALINITY I PROCESSING MODULE DID NOT IDENTIFY ANY ISSUES ASSOCIATED WITH THE COMPLAINT ISSUE. BASED ON THE INFORMATION PROVIDED AND ABBOTT DIAGNOSTICS¿ COMPLAINT INVESTIGATION, NO SYSTEMIC ISSUE OR DEFICIENCY WAS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSE DEPRESSED SODIUM RESULT WHEN PROCESSING ON ALINITY C PROCESSING MODULE. ON (B)(6) 2025, ID: (B)(6) GENERATED 120 MMOL/L (REPORTED OUT OF LAB), THAT REPEATED 136 MMOL/L. THE CUSTOMER REFERENCE RANGE IS 133-146 MMOL/L. NO NEGATIVE IMPACT TO PATIENT MANAGEMENT REPORTED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSE DEPRESSED SODIUM RESULT WHEN PROCESSING ON ALINITY C PROCESSING MODULE. ON (B)(6) 2025, ID (B)(6) GENERATED 120 MMOL/L (REPORTED OUT OF LAB), THAT REPEATED 136 MMOL/L. THE CUSTOMER REFERENCE RANGE IS 133-146 MMOL/L. NO NEGATIVE IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2727350 ALINITY C PROCESSING MODULE ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 00380740137380

Patients

Seq Age Sex Outcome Treatment
1 78 YR Male