FDA Adverse Event Malfunction Summary report: N

ENSITE¿ X DISPLAY WORKSTATION

MDR report key: 23735272 · Received December 5, 2025

Report

Report Number
2184149-2025-00206
Event Type
Malfunction
Date Received
December 5, 2025
Date of Event
December 1, 2025
Report Date
March 25, 2026
Manufacturer
ABBOTT MEDICAL
Product Code
DQK
UDI-DI
05415067046710
PMA / PMN Number
K221213
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION: D9, G3, H2, H3, H6, H11. ONE ENSITE X DISPLAY WORKSTATION (DWS8) Z4 WAS RECEIVED FOR EVALUATION. THE REPORTED EVENT WAS CONFIRMED THROUGH THE MESSAGE LOGS, MEMORY TEST FAILING DURING DIAGNOSTICS, AND THE DWS UNRESPONSIVENESS. BASED ON THE INVESTIGATION, AND INFORMATION PROVIDED TO ABBOTT, THE ROOT CAUSE CANNOT BE DEFINITIVELY CONFIRMED; HOWEVER, THE FAILURE IS CONTAINED WITHIN THE SYSTEM.

Description of Event or Problem · 0

DURING THE RADIOFREQUENCY ATRIAL FIBRILLATION PROCEDURE IN VOXEL MODE, THERE WAS A DELAY DUE TO THE ENSITE DWS LAGGING AND CRASHING. WHILE MAPPING, THE ENSITE X DWS LAGGED AND CRASHED. THE DWS WAS RESTARTED THREE TIMES (EACH RESTART TOOK 15-20 MINUTES), BUT THE LAGGING ISSUE PERSISTED. THE DWS WAS REPLACED, AND THE ISSUE WAS RESOLVED. THERE WERE NO ADVERSE CONSEQUENCES TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
105555 ENSITE¿ X DISPLAY WORKSTATION COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK ABBOTT MEDICAL ENSITE-DWS-2.0.1 10707243 05415067046710

Patients

Seq Age Sex Outcome Treatment
1