FDA Adverse Event Malfunction Summary report: N

TELADOC BLOOD PRESSURE MONITOR

MDR report key: 23732535 · Received December 5, 2025

Report

Report Number
3011196194-2025-00105
Event Type
Malfunction
Date Received
December 5, 2025
Date of Event
November 15, 2025
Report Date
January 26, 2026
Manufacturer
TELADOC HEALTH, INC
Product Code
DXN
PMA / PMN Number
K202891
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE RELATED TO THIS INCIDENT WAS RETURNED FOR INVESTIGATION. INTERNAL FUNCTIONAL TESTING WAS PERFORMED, AND NO FAILURES WERE DETECTED DURING FUNCTIONAL TESTING. THE INTERNAL INVESTIGATION CONFIRMED THE DEVICE WAS WORKING AS INTENDED.

Additional Manufacturer Narrative · 0

A REPLACEMENT BLOOD PRESSURE MONITOR WAS SENT. THE DEVICE ASSOCIATED WITH THIS INCIDENT WAS NOT RETURNED FOR INVESTIGATION. IF THE DEVICE IS RETURNED, AN INVESTIGATION WILL BE CONDUCTED AND A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 0

THE PATIENT REPORTED THAT THEIR TELADOC BLOOD PRESSURE MONITOR MADE A POPPING SOUND AND BEGAN EMITTING SMOKE FROM THE BOTTOM OF THE DEVICE. THE PATIENT DID NOT RECEIVE ANY MEDICAL TREATMENT AS A PART OF THE DEVICE MALFUNCTION.

Description of Event or Problem · 0

THE PATIENT REPORTED THAT THEIR TELADOC BLOOD PRESSURE MONITOR MADE A POPPING SOUND AND BEGAN EMITTING SMOKE FROM THE BOTTOM OF THE DEVICE. THE PATIENT DID NOT RECEIVE ANY MEDICAL TREATMENT AS A PART OF THE DEVICE MALFUNCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2108672 TELADOC BLOOD PRESSURE MONITOR BLOOD PRESSURE MONITOR DXN TELADOC HEALTH, INC HT945

Patients

Seq Age Sex Outcome Treatment
1 32 YR Unknown