BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    CUBBY BEDS

    MDR report key: 23720887 · Received December 4, 2025

    Report

    Report Number
    3016541541-2025-00089
    Event Type
    Malfunction
    Date Received
    December 4, 2025
    Date of Event
    October 29, 2025
    Report Date
    December 4, 2025
    Manufacturer
    SENSORY MEDICAL, INC.
    Product Code
    KMI
    UDI-DI
    00860007550263
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    PA, US
    Reporter Occupation
    OTHER

    Narratives

    Additional Manufacturer Narrative · 0

    SENSORY MEDICAL HAS FOLLOWED UP ON 11/05/2025 (EMAIL), 11/14/2025 (PHONE CALL AND TEXT), 11/20/2005 (TEXT), AND 11/20/20205 (PHONE CALL) FOR ADDITIONAL INFORMATION. SENSORY MEDICAL ADVISED THE PARENT TO DISCONTINUE USE OF THE BED AND TECHNOLOGY HUB UNTIL THE ISSUES COULD BE RESOLVED. SENSORY MEDICAL PROVIDED A REPLACEMENT PRODUCT. THE MANUFACTURING RECORDS FOR THE TECHNOLOGY HUB WERE REVIEWED. ALL REQUIRED INSPECTIONS WERE COMPLETED AND THERE WERE NO NONCONFORMANCES DOCUMENTED IN THE RECORDS. ALL UNITS THAT WERE INSPECTED PASSED THE ACCEPTANCE CRITERIA. THE TECH HUB USER MANUAL PROVIDES THE FOLLOWING INFORMATION: IN THE WARNINGS SECTION ON PAGE 3: CHECK THIS PRODUCT FOR DAMAGED HARDWARE, LOOSE JOINTS, LOOSE BOLTS OR OTHER FASTENERS, MISSING PARTS OR SHARP EDGES BEFORE AND AFTER ASSEMBLY AND FREQUENTLY DURING USE. SECURELY TIGHTEN LOOSE BOLTS AND OTHER FASTENERS. DO NOT USE PRODUCT IF ANY PARTS ARE MISSING, DAMAGED OR BROKEN. CONTACT CUBBY FOR REPLACEMENT PARTS AND INSTRUCTIONAL LITERATURE IF NEEDED. DO NOT SUBSTITUTE PARTS. ON PAGE 19 MAINTENANCE CHECKLIST: DISCONTINUE USE AND CONTACT US IMMEDIATELY IF ANYTHING IS DAMAGED OR MISSING. TECHNOLOGY HUB ZIPPER + CORD LOOP ARE INTACT AND LOCK IS SECURED. ADDITIONAL INVESTIGATION IS NEEDED, AND SENSORY MEDICAL'S ROOT CAUSE INVESTIGATION IS ONGOING. THERE WAS NO REPORT OF INJURY AS A RESULT OF THE EVENT.

    Description of Event or Problem · 0

    THE PARENT REPORTED THAT HER CHILD WAS ABLE TO ELOPE THROUGH THE TECHNOLOGY HUB PORTAL. THE PARENT REPORTED THAT THE TECHNOLOGY HUB WAS MISSING 2 THUMB SCREWS IN THE HOUSING, WHICH WAS CONFIRMED BY VIEWING A PHOTO PROVIDED BY THE PARENT. THE PARENT STATED THAT SHE DID NOT NOTICE THE MISSING THUMB SCREWS PRIOR TO THE REPORTED EVENT, AND SHE IS UNABLE TO LOCATE THEM. SHE STATED THAT THE SCREWS COULD HAVE COME LOOSE FROM THE CHILD SHAKING THE TECHNOLOGY HUB. SHE REPORTED THAT THE CHILD WAS ABLE TO ELOPE THROUGH THE TECHNOLOGY HUB PORTAL BY PUSHING HIS WAY THROUGH THE TECHNOLOGY HUB DUE TO MISSING SOME OF THE THUMB SCREWS AND THAT THE CHILD SQUEEZED THROUGH THE SEPARATED PLASTIC. THE PHOTO PROVIDED SHOWS THE SAFETY LOCK WAS IN PLACE ON THE TECHNOLOGY HUB ZIPPER. THE PARENT DID NOT REPORT ANY DAMAGE TO THE TECHNOLOGY HUB ZIPPER AT THE TIME OF ELOPEMENT. SUBSEQUENTLY, AFTER THE PARENT HAD INSTALLED THE ORIGINAL CLOTH COVER, AS DIRECTED BY SENSORY MEDICAL, SHE REPORTED THAT THE CHILD CHEWED THE ZIPPER TAB OFF FROM THE OUTSIDE. THE PARENT ALSO REPORTED THAT AFTER THE CHILD ELOPED, HE WAS ABLE TO ACCESS THE CORDS OUTSIDE OF THE TECHNOLOGY HUB AND BROKE THEM. THE CAMERA AND LIGHT CORDS WERE SEVERED AS A RESULT OF THE CHILD PULLING ON THE CORD. THE PARENT SUBSEQUENTLY REPORTED THAT SHE NOTICED THE TECHNOLOGY HUB FRONT HOUSING WAS CRACKED. THE PARENT ALSO CONFIRMED THAT SHE HAD PUT THE TECHNOLOGY HUB BACK IN PLACE AFTER THE ALLEGED INCIDENT, BEFORE SHE TOOK THE PHOTOS THAT WERE PROVIDED TO SENSORY MEDICAL. PHOTOS PROVIDED BY THE PARENT CONFIRM THE REPORTED DAMAGE OF: CRACKED FRONT HOUSING ON THE BOTTOM LEFT CORNER; SEVERED CAMERA CORD; SEVERED LIGHT CORD; ZIPPER PULL TAB BROKE OFF; TECHNOLOGY HUB WITH MISSING 2 THUMB SCREWS. THERE WAS NO REPORT OF INJURY AS A RESULT OF THE EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    2438546 CUBBY BEDS TECHNOLOGY HUB KMI SENSORY MEDICAL, INC. 12162024 00860007550263

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Male