FDA Adverse Event Malfunction Summary report: N

5002-KX-B

MDR report key: 23696721 · Received December 2, 2025

Report

Report Number
1316463-2025-00093
Event Type
Malfunction
Date Received
December 2, 2025
Date of Event
November 10, 2025
Report Date
December 2, 2025
Manufacturer
WELCH ALLYN, INC.
Product Code
FRI
UDI-DI
00732094227314
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE WELCH ALLYN MASTED SCALES ARE INTENDED TO BE USED BY CLINICIANS FOR WEIGHING PATIENTS UP TO 660 POUNDS (300 KG) FOR MODEL 5122, UP TO 880 POUNDS (400 KG) FOR MODELS 5002 AND 6002. MASTED SCALES CAN MAKE CONTACT WITH A PATIENT¿S HANDS AND FEET. CONTACT DURATION IS INTENDED TO BE LIMITED TO LESS THAN 30 SECONDS. THE CUSTOMER REFUSED TO RETURN THE DEVICE AND WAS PROVIDED WITH THE REPLACEMENT PART #S TO RESOLVE THE MALFUNCTION. CONTACT WITH EXPOSED ELECTRICAL WIRE CAN RESULT IN ELECTRICAL INJURY.

Description of Event or Problem · 0

CUSTOMER REPORTED POWER SUPPLY HAD EXPOSED WIRING. THERE WAS NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2822936 5002-KX-B SCALE, STAND-ON, PATIENT FRI WELCH ALLYN, INC. 901109 00732094227314

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown