FDA Adverse Event
Malfunction
Summary report: N
5002-KX-B
MDR report key: 23696721
·
Received December 2, 2025
Report
- Report Number
- 1316463-2025-00093
- Event Type
- Malfunction
- Date Received
- December 2, 2025
- Date of Event
- November 10, 2025
- Report Date
- December 2, 2025
- Manufacturer
- WELCH ALLYN, INC.
- Product Code
- FRI
- UDI-DI
- 00732094227314
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 0
THE WELCH ALLYN MASTED SCALES ARE INTENDED TO BE USED BY CLINICIANS FOR WEIGHING PATIENTS UP TO 660 POUNDS (300 KG) FOR MODEL 5122, UP TO 880 POUNDS (400 KG) FOR MODELS 5002 AND 6002. MASTED SCALES CAN MAKE CONTACT WITH A PATIENT¿S HANDS AND FEET. CONTACT DURATION IS INTENDED TO BE LIMITED TO LESS THAN 30 SECONDS. THE CUSTOMER REFUSED TO RETURN THE DEVICE AND WAS PROVIDED WITH THE REPLACEMENT PART #S TO RESOLVE THE MALFUNCTION. CONTACT WITH EXPOSED ELECTRICAL WIRE CAN RESULT IN ELECTRICAL INJURY.
Description of Event or Problem · 0
CUSTOMER REPORTED POWER SUPPLY HAD EXPOSED WIRING. THERE WAS NO ADVERSE EVENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2822936 | 5002-KX-B | SCALE, STAND-ON, PATIENT | FRI | WELCH ALLYN, INC. | 901109 | 00732094227314 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |