FDA Adverse Event Malfunction Summary report: N

EPSTEIN-BARR VIRUS DNA, QUANTITATIVE, REAL-TIME PCR, PLASMA

MDR report key: 23692525 · Received November 5, 2025

Report

Report Number
23692525
Event Type
Malfunction
Date Received
November 5, 2025
Date of Event
August 23, 2025
Report Date
November 5, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
QLX
Product Problem
Yes
Report Source
User Facility report
Reporter Location
MA, US
Reporter Occupation
OTHER
Health Professional
*

Narratives

Description of Event or Problem · 0

I ORDERED A QUANTITATIVE TEST FROM QUEST DIAGNOSTICS. AFTER DOING A HOME TEST FINGER PRICK BLOOD TEST TO SEE IF I HAD EPSTEIN-BARR VIRUS STILL AND THE FINGERPRINT TEST CAME BACK POSITIVE BUT WHEN I ORDERED A QUALITATIVE TEST TO MEASURE HOW MANY COPIES PER MILLIMETER OF THE VIRUS I HAVE IN MY BLOOD, THEY SIMPLY CAME BACK WITH ONE DAY LATER SAYING THAT IT WAS NEGATIVE AND THERE WAS NO COPIES PER MILLIMETER EVEN REPORTED. I PAID $(B)(6) OUT OF POCKET, AND THEY DIDN¿T EVEN RUN THE TEST. WHY ARE CONSUMERS NOT ALLOWED TO DO THEIR OWN DIAGNOSTICS IF THE LABS THAT WE ARE REQUIRED TO USE AREN¿T TRUSTWORTHY? TEST RESULTS DID NOT DETECT EBV FOR THIS PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1959184 EPSTEIN-BARR VIRUS DNA, QUANTITATIVE, REAL-TIME PCR, PLASMA NUCLEIC ACID AMPLIFICATION TEST FOR THE QUANTITATION FOR EPSTEIN-BARR VIRUS (EBV QLX ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 40 YR Female