FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 23683378 · Received December 1, 2025

Report

Report Number
1823260-2025-04900
Event Type
Malfunction
Date Received
December 1, 2025
Date of Event
November 7, 2025
Report Date
December 1, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER IS 882312. THE EXPIRATION DATE WAS NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE REPLACED AND ADJUSTED THE SAMPLE PROBE. HE CHECKED THE GEAR PUMP ADJUSTMENT, ADJUSTED THE RINSE WATER LEVEL ON THE RINSE STATION, PERFORMED A MECHANISM CHECK, AND PERFORMED TESTS WITH ACCEPTABLE RESULTS. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE GLUCOSE HK GEN.3 RESULTS FOR 1 PATIENT SAMPLE ON A COBAS C 503 ANALYTICAL UNIT. THE INITIAL RESULT WAS 17.7 MG/DL, AND THE REPEATED RESULT WAS 89.5 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2266110 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown