FDA Adverse Event Malfunction Summary report: N

CERENE CRYOTHERAPY DEVICE

MDR report key: 23660166 · Received November 26, 2025

Report

Report Number
3012018285-2025-00010
Event Type
Malfunction
Date Received
November 26, 2025
Date of Event
October 27, 2025
Report Date
November 26, 2025
Manufacturer
CHANNEL MEDSYSTEMS, INC.
Product Code
MNB
UDI-DI
00850008595035
PMA / PMN Number
P180032
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ANY INTERRUPTION OF TREATMENT CAN POTENTIALLY LEAD TO A USER ELECTING TO PERFORM A REPEAT ENDOMETRIAL ABLATION, WHICH CAN POSE A SERIOUS RISK TO HEALTH. LABELING FOR THE CERENE CRYOTHERAPY DEVICE STATES THAT THE "TREATMENT STATUS AND NEXT STEPS" FOR ERROR CODE 390 IS "UTERUS PARTIALLY TREATED, END PROCEDURE, DO NOT RE-TREAT." NO INJURY OR ADVERSE EVENTS WERE REPORTED.

Description of Event or Problem · 0

THE PHYSICIAN BEGAN TREATMENT WITH THE CERENE CRYOTHERAPY DEVICE. APPROXIMATELY 90 SECONDS INTO NITROUS OXIDE TREATMENT, THE DEVICE SHOWED ERROR CODE 390, STOPPING TREATMENT. THE PHYSICIAN REMOVED THE DEVICE AND ELECTED TO USE ANOTHER DEVICE. THE PROCEDURE WAS COMPLETED WITH A FULL TREATMENT, AND THE PATIENT WAS DISCHARGED. NO ADVERSE EVENTS WERE REPORTED. EVALUATION OF THE LOG DATA FROM THE RETURNED DEVICE SHOWED THAT THE DEVICE WAS PAUSED ~75 SECONDS INTO NITROUS OXIDE TREATMENT WITH EC390 REPORTED 15 SECONDS LATER WHEN THE DEVICE WAS NOT UN-PAUSED WITHIN THE ALLOWABLE WINDOW. AS THERE WERE NO ISSUES OBSERVED WITH THE DEVICE DURING RE-TESTING, THIS WAS DETERMINED TO BE USER ERROR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2148065 CERENE CRYOTHERAPY DEVICE ENDOMETRIAL ABLATION DEVICE MNB CHANNEL MEDSYSTEMS, INC. FGS-7000 113050519 00850008595035

Patients

Seq Age Sex Outcome Treatment
1 NA Female