FDA Adverse Event Malfunction Summary report: N

OMNIPOD 5 PODS

MDR report key: 23657924 · Received November 26, 2025

Report

Report Number
3004464228-2025-59136
Event Type
Malfunction
Date Received
November 26, 2025
Date of Event
November 1, 2025
Report Date
November 26, 2025
Manufacturer
INSULET CORPORATION
Product Code
QFG
UDI-DI
20385083000579
PMA / PMN Number
K231826
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ACCORDING TO THE COMPLAINANT THE DEVICE WILL NOT BE RETURNED FOR INVESTIGATION. WE ARE UNABLE TO CONFIRM THE REPORTED NEEDLE MECHANISM FAILURE OR TO DETERMINE ITS ROOT CAUSE. LOT RELEASE RECORDS WERE REVIEWED AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. SPECIFICALLY, A POD IS PAIRED TO A PDM AND PUT THROUGH SIMULATED USE TESTING INCLUDING CONFIRMING THAT THE DEVICE DEPLOYED THE CANNULA CORRECTLY. LOCKED DOWN SMARTPHONE: PHONE_CONTROL_ANDROID. OMNIPOD SOFTWARE APP VERSION: 3.1.1. OPERATING SYSTEM: TP1A.220624. 014.N981USQSEHYH1. HARDWARE: SM-N981U. CGM SENSOR TYPE: G6. *PLEASE NOTE, THE DEVICE IDENTIFIERS ARE CAPTURED AS REPORTED BY THE COMPLAINANT AND MAY NOT ALIGN WITH THE DEVICE CONFIGURATION REPORTED IN THIS SECTION AS THIS DATA IS PULLED FROM OUR CLOUD BASED ON THE REPORTED DATE OF EVENT.

Description of Event or Problem · 0

IT WAS REPORTED BY THE PATIENT THAT THE PINK SLIDE DID NOT MOVED FORWARD, IS NOT VISIBLE IN THE VIEWING WINDOW AND WHEN THE POD WAS REMOVED THE CANNULA WAS NOT VISIBLE. NO IMPACT TO THE PATIENT'S GLUCOSE LEVEL WAS REPORTED. THE POD WAS WORN LESS THAN AN HOUR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2030299 OMNIPOD 5 PODS OMNIPOD 5 PODS QFG INSULET CORPORATION PT-001662 PH1U02152531 20385083000579

Patients

Seq Age Sex Outcome Treatment
1 35 YR Female