FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 SUBSTRATE

MDR report key: 2365757 · Received December 12, 2011

Report

Report Number
2122870-2011-06379
Event Type
Malfunction
Date Received
December 12, 2011
Date of Event
November 11, 2011
Report Date
November 11, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
LDT
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A CUSTOMER TECHNICAL SERVICE (CTS) ORDERED REPLACEMENT. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BEC) AND REPORTED THAT UPON RECEIPT OF A BOX OF SUBSTRATE SOLUTION IT WAS DISCOVERED THAT ONE OF THE BOTTLE HAD LEAKED INTO THE BOX DUE TO A LOOSE CAP. THE CUSTOMER STATED THAT THE BOX MATERIAL HAD ABSORBED THE SUBSTRATE. THERE WAS NO LEAK OUTSIDE OF THE BOX AND NO ONE CAME INTO CONTACT WITH THE SUBSTRATE MATERIAL. THE CUSTOMER WAS WEARING THE PROPER PERSONAL PROTECTIVE EQUIPMENT (PPE). THE CUSTOMER DID NOT REPORT ANY USER INJURY OR MEDICAL INTERVENTION IN ASSOCIATION TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 SUBSTRATE REAGENT, GENERAL PURPOSE LDT BECKMAN COULTER INC. NA NOT SUPPLIED

Patients

Seq Age Sex Outcome Treatment
1