FDA Adverse Event Malfunction Summary report: N

ALKALINE PHOSPHATASE ACC. TO IFCC GEN.2

MDR report key: 23657165 · Received November 26, 2025

Report

Report Number
1823260-2025-04867
Event Type
Malfunction
Date Received
November 26, 2025
Date of Event
November 5, 2025
Report Date
February 2, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CJE
UDI-DI
04015630919505
PMA / PMN Number
K033185
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ANALYZER SERIAL NUMBER IS (B)(6). THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

THE CALIBRATION RECOVERY DATA PROVIDED WAS WITHIN SPECIFICATION. THE QC RECOVERY DATA FOR THE AFFECTED ASSAYS WAS HIGH BUT WITHIN THE CUSTOMER'S ESTABLISHED RANGES. THE FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER. NEW ROCHE QC WAS ORDERED AND PERFORMED BY THE CUSTOMER WITH ADJUSTED MEANS. QC WAS PERFORMED WITHIN SPECIFICATION. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE ROOT CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE ALKALINE PHOSPHATASE ACC. TO IFCC GEN.2 (ALP) RESULTS FOR 2 PATIENT SAMPLES ON A COBAS 8000 COBAS C 502 MODULE. THIS MEDWATCH WILL COVER ALP. REFER TO MEDWATCH WITH A1 PATIENT IDENTIFIER (B)(6) FOR INFORMATION ON THE CALCIUM RESULTS, MEDWATCH WITH A1 PATIENT IDENTIFIER (B)(6) FOR INFORMATION ON THE LACTATE RESULTS, MEDWATCH WITH A1 PATIENT IDENTIFIER (B)(6) FOR INFORMATION ON THE LDH RESULTS, AND MEDWATCH WITH A1 PATIENT IDENTIFIER (B)(6) FOR INFORMATION ON THE AST RESULTS. THE DOCTOR QUESTIONED THE RESULTS AS THEY WERE HIGH AND DID NOT MATCH THE CLINICAL STATUS OF OUTPATIENTS IN "NORMAL" CONDITION. NO SPECIFIC SAMPLE RESULTS WERE PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1948422 ALKALINE PHOSPHATASE ACC. TO IFCC GEN.2 NITROPHENYLPHOSPHATE, ALKALINE PHOSPHATASE OR ISOENZYMES CJE ROCHE DIAGNOSTICS 88236001 04015630919505

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown