FDA Adverse Event Malfunction Summary report: N

INSTRUMENT MANAGER SOFTWARE

MDR report key: 23648790 · Received November 25, 2025

Report

Report Number
1225673-2025-00007
Event Type
Malfunction
Date Received
November 25, 2025
Date of Event
October 29, 2025
Report Date
March 4, 2026
Manufacturer
DATA INNOVATIONS LLC
Product Code
JQP
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION: DATA INNOVATIONS IS PROVIDING AN UPDATE TO CORRECT THE PREVIOUSLY ENTERED PRODUCT CODE. THE ORIGINALLY SUBMITTED CODE, JQO, HAS BEEN CORRECTED TO JQP. INFORMATION FROM ORIGINAL REPORT: A USER FACILITY REPORTED TO DATA INNOVATIONS THAT A TEST RESULT COMMENT WAS BEING FILED INCORRECTLY AND REQUESTED ASSISTANCE FROM THE MANUFACTURER. HOWEVER, THE USER FACILITY DID NOT PROVIDE ADDITIONAL INFORMATION REGARDING THE COMMENT, THE TEST INVOLVED, HOW THE COMMENT WAS INCORRECTLY FILED, OR HOW IT SHOULD HAVE BEEN FILED. DESPITE MULTIPLE ATTEMPTS TO OBTAIN FURTHER DETAILS, DATA INNOVATIONS HAS BEEN UNABLE TO TROUBLESHOOT OR ASSIST IN RESOLVING THE COMPLAINT. THIS REPORT IS BEING SUBMITTED BECAUSE AS THE MANUFACTURER, DATA INNOVATIONS IS UNABLE TO RULE OUT MALFUNCTION OR PATIENT HARM.

Additional Manufacturer Narrative · 0

A USER FACILITY REPORTED TO DATA INNOVATIONS THAT A TEST RESULT COMMENT WAS BEING FILED INCORRECTLY AND REQUESTED ASSISTANCE FROM THE MANUFACTURER. HOWEVER, THE USER FACILITY DID NOT PROVIDE ADDITIONAL INFORMATION REGARDING THE COMMENT, THE TEST INVOLVED, HOW THE COMMENT WAS INCORRECTLY FILED, OR HOW IT SHOULD HAVE BEEN FILED. DESPITE MULTIPLE ATTEMPTS TO OBTAIN FURTHER DETAILS, DATA INNOVATIONS HAS BEEN UNABLE TO TROUBLESHOOT OR ASSIST IN RESOLVING THE COMPLAINT. THIS REPORT IS BEING SUBMITTED BECAUSE AS THE MANUFACTURER, DATA INNOVATIONS IS UNABLE TO RULE OUT MALFUNCTION OR PATIENT HARM.

Description of Event or Problem · 0

A USER FACILITY REPORTED TO DATA INNOVATIONS ON 29 OCT 2025 THAT A TEST RESULT COMMENT WAS FILING INCORRECTLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
410525 INSTRUMENT MANAGER SOFTWARE CALCULATOR/DATA PROCESSING MODULE, FOR CLINICAL USE JQP DATA INNOVATIONS LLC

Patients

Seq Age Sex Outcome Treatment
1