INSTRUMENT MANAGER SOFTWARE
Report
- Report Number
- 1225673-2025-00007
- Event Type
- Malfunction
- Date Received
- November 25, 2025
- Date of Event
- October 29, 2025
- Report Date
- March 4, 2026
- Manufacturer
- DATA INNOVATIONS LLC
- Product Code
- JQP
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MN, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
ADDITIONAL INFORMATION: DATA INNOVATIONS IS PROVIDING AN UPDATE TO CORRECT THE PREVIOUSLY ENTERED PRODUCT CODE. THE ORIGINALLY SUBMITTED CODE, JQO, HAS BEEN CORRECTED TO JQP. INFORMATION FROM ORIGINAL REPORT: A USER FACILITY REPORTED TO DATA INNOVATIONS THAT A TEST RESULT COMMENT WAS BEING FILED INCORRECTLY AND REQUESTED ASSISTANCE FROM THE MANUFACTURER. HOWEVER, THE USER FACILITY DID NOT PROVIDE ADDITIONAL INFORMATION REGARDING THE COMMENT, THE TEST INVOLVED, HOW THE COMMENT WAS INCORRECTLY FILED, OR HOW IT SHOULD HAVE BEEN FILED. DESPITE MULTIPLE ATTEMPTS TO OBTAIN FURTHER DETAILS, DATA INNOVATIONS HAS BEEN UNABLE TO TROUBLESHOOT OR ASSIST IN RESOLVING THE COMPLAINT. THIS REPORT IS BEING SUBMITTED BECAUSE AS THE MANUFACTURER, DATA INNOVATIONS IS UNABLE TO RULE OUT MALFUNCTION OR PATIENT HARM.
A USER FACILITY REPORTED TO DATA INNOVATIONS THAT A TEST RESULT COMMENT WAS BEING FILED INCORRECTLY AND REQUESTED ASSISTANCE FROM THE MANUFACTURER. HOWEVER, THE USER FACILITY DID NOT PROVIDE ADDITIONAL INFORMATION REGARDING THE COMMENT, THE TEST INVOLVED, HOW THE COMMENT WAS INCORRECTLY FILED, OR HOW IT SHOULD HAVE BEEN FILED. DESPITE MULTIPLE ATTEMPTS TO OBTAIN FURTHER DETAILS, DATA INNOVATIONS HAS BEEN UNABLE TO TROUBLESHOOT OR ASSIST IN RESOLVING THE COMPLAINT. THIS REPORT IS BEING SUBMITTED BECAUSE AS THE MANUFACTURER, DATA INNOVATIONS IS UNABLE TO RULE OUT MALFUNCTION OR PATIENT HARM.
A USER FACILITY REPORTED TO DATA INNOVATIONS ON 29 OCT 2025 THAT A TEST RESULT COMMENT WAS FILING INCORRECTLY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 410525 | INSTRUMENT MANAGER SOFTWARE | CALCULATOR/DATA PROCESSING MODULE, FOR CLINICAL USE | JQP | DATA INNOVATIONS LLC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |