FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK INFORM II TEST STRIPS

MDR report key: 23643672 · Received November 25, 2025

Report

Report Number
1823260-2025-04817
Event Type
Malfunction
Date Received
November 25, 2025
Date of Event
November 3, 2025
Report Date
April 21, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
UDI-DI
00365702428102
PMA / PMN Number
K121679
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

MEDWATCH FIELD H6 INVESTIGATION CONCLUSION UPDATED.

Additional Manufacturer Narrative · 0

MEDWATCH FIELD D9 UPDATED. THE TEST STRIPS WERE RECEIVED FOR INVESTIGATION AND WERE TESTED USING GLYCOLYZED BLOOD. INVESTIGATION RESULTS: GLUCOSE IN MG/DL: 107, 108, 114, 119, 115, 111, 106, 103, 120, 113, 117, 103. THE RESULTS USING THE RETURNED TEST STRIPS WERE ACCEPTABLE, AND NO TEST STRIP DEFECTS WERE OBSERVED. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Additional Manufacturer Narrative · 0

THE ACCU-CHEK INFORM II METER + RF SERIAL NUMBER IS (B)(6). THE CUSTOMER STATED THE QCS WERE ACCEPTABLE WITHIN 24 HOURS OF THE EVENT. THE TEST STRIPS WERE REQUESTED FOR INVESTIGATION BUT HAVE NOT BEEN RECEIVED AT THIS TIME. IF THEY ARE RETURNED IN THE FUTURE, A FOLLOW-UP REPORT WILL BE SUBMITTED. ON A REGULAR BASIS, INFORM II TEST STRIPS OF LOTS CURRENTLY VALID IN THE MARKET ARE TESTED AS PART OF ROUTINE RETENTION TESTING, AND THE RESULTS HAVE PASSED THE INTERNAL INSPECTION.

Description of Event or Problem · 0

WE RECEIVED AN ALLEGATION OF A QUESTIONABLE GLUCOSE RESULT FROM ONE PATIENT TESTED WITH THE ACCU-CHEK INFORM II METER + RF. AT 11:40 AM, THE METER RESULT WAS 601 MG/DL OR "HI", AT 11:52 AM, THE LABORATORY RESULT USING A VENOUS SAMPLE WAS 393 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2789614 ACCU-CHEK INFORM II TEST STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS 671669 00365702428102

Patients

Seq Age Sex Outcome Treatment
1 49 YR Unknown