ENDOWRIST
Report
- Report Number
- 2955842-2025-46263
- Event Type
- Malfunction
- Date Received
- November 25, 2025
- Date of Event
- November 8, 2025
- Report Date
- January 16, 2026
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874112380
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TN, US
- Reporter Occupation
- PHYSICIAN
- Health Professional
- Yes
Narratives
INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION ON 26-NOV-2025: THERE WAS NO PATIENT HARM OR POST-SURGICAL COMPLICATIONS THAT TOOK PLACE DUE TO THE REPORTED EVENT. THE CLIP APPLIER WAS UNFORTUNATELY NOT SAVED AND THEREFORE NOT RETURNING TO ISI FOR EVALUATION.
INTUITIVE SURGICAL, INC. (ISI) DID NOT RECEIVE THE DA VINCI PRODUCT WITH AN ALLEGED ISSUE TO PERFORM FAILURE ANALYSIS. DURING A PROCEDURE, THE CUSTOMER CONTACTED TECH SUPPORT REPORTING THAT THE LARGE CLIP APPLIER WAS DROPPING CLIPS. TECHNICAL SUPPORT ENGINEER (TSE) ADVISED ENSURING FULL OPENING AND MECHANICAL GEOMETRY (FOMG) BY ROLLING THE WRIST AND RESEATING THE CLIPS. THE CLIPS THEN FIRED AS EXPECTED, WITH NO FURTHER ISSUES OR ACTION REQUIRED. ALTHOUGH THE COMPLAINT WAS NOT CONFIRMED BY FAILURE ANALYSIS SINCE THE PRODUCT WAS NOT RETURNED, THE INFORMATION GATHERED INDICATES THAT THE DEVICE MAY HAVE CONTRIBUTED TO THE CUSTOMER REPORTED ISSUE.
INTUITIVE SURGICAL, INC. (ISI) HAS REQUESTED THAT THE INSTRUMENT BE RETURNED FOR FAILURE ANALYSIS TESTING. AS OF THE DATE OF THIS REPORT, THE PRODUCT HAS NOT YET BEEN RECEIVED. A RETURN MATERIAL AUTHORIZATION (RMA) WAS ISSUED TO EVALUATE THE ISI DEVICE.
REFER TO H11 FOR FOLLOW-UP INFORMATION.
REFER TO H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED CHOLECYSTECTOMY SURGICAL PROCEDURE, SURGEON, CONTACTED TECHNICAL SUPPORT AND REPORTED THAT THE LARGE CLIP APPLIER INSTRUMENT WAS DROPPING CLIPS. TSE HAD SURGEON ENSURE THE FULL OPENING MAXIMUM GRIP (FOMG) WAS ACHIEVED WITH ROLLING THE WRIST. THERE WERE NO FURTHER ISSUES AFTER RESEATING THE CLIPS AND ENSURED THE CLIPS FIRED AS EXPECTED. NO FURTHER ACTION REQUIRED. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION ON 19-NOV-2025: THE SR. CLINICAL PARTNER, STATED THE CLIPS WOULD FALL INSIDE THE PATIENT BUT COULD NOT BE SURE UNTIL HE SPOKE WITH THE DOCTOR LATER IN THE AFTERNOON. HE MENTIONED THE SURGEON CALLED IN THE ISSUE TO TECHNICAL SUPPORT AND WAS ABLE TO RESOLVE THE ISSUE. THE CASE WAS COMPLETED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2602864 | ENDOWRIST | LARGE HEM-O-LOK CLIP APPLIER | NAY | INTUITIVE SURGICAL, INC | 470230-12 | K10220523 0063 | 00886874112380 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES |