FDA Adverse Event Malfunction Summary report: N

COULTER LH500 HEMATOLOGY ANALYZER

MDR report key: 2361888 · Received December 7, 2011

Report

Report Number
1061932-2011-02561
Event Type
Malfunction
Date Received
December 7, 2011
Date of Event
November 9, 2011
Report Date
November 9, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K032000
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

PER THE INFORMATION PROVIDED BY CUSTOMER, OPERATOR DID NOT HEAR THE AUDIBLE WARNING BEEP ALERTING HIM TO REMOVE THE SPECIMEN TUBE FROM THE ASPIRATION PROBE BEFORE THE PROBE RETRACTED. CUSTOMER COULD NOT CONFIRM WHETHER OR NOT OPERATOR HAS A HEARING IMPAIRMENT. ADDITIONALLY, BOTH THE HOTLINE AND SERVICE VERIFIED THAT THE AUDIBLE WARNING BEEP FOR THE MANUAL MODE ON THE INSTRUMENT WAS FUNCTIONING PER ESTABLISHED INSTRUMENT SPECIFICATIONS. THEREFORE, THE ROOT CAUSE IS RELATED TO A USER ERROR, AS NO MALFUNCTION OF THE INSTRUMENT WAS IDENTIFIED. PLEASE NOTE THAT, PER LABELING, BECKMAN COULTER, INC. URGES ITS CUSTOMERS TO COMPLY WITH ALL NATIONAL HEALTH AND SAFETY STANDARDS SUCH AS THE USE OF BARRIER PROTECTION. THIS MAY INCLUDE, BUT IT IS NOT LIMITED TO, PROTECTIVE EYEWEAR, GLOVES, AND SUITABLE LABORATORY ATTIRE WHEN OPERATING OR MAINTAINING THIS OR ANY OTHER AUTOMATED LABORATORY ANALYZER. ((B)(4).)

Description of Event or Problem · 1

CUSTOMER CALLED ON (B)(6) 2011 TO REPORT THAT WHILE PROCESSING OF A SPECIMEN TUBE IN THE MANUAL (SECONDARY) MODE, THE TUBE FELL FROM THE OPERATOR'S HAND, WITHOUT BREAKING, AND THE BLOOD SAMPLE CONTENTS SPLASHED ONTO OPERATOR. OPERATOR WAS NOT WEARING GLOVES OR EYE PROTECTION, BUT A SHORT SLEEVED LAB COAT AS PERSONAL PROTECTIVE EQUIPMENT (PPE). AS A CONSEQUENCE, THE OPERATOR'S HAND AND FOREARM CAME IN CONTACT WITH THE BLOOD. OPERATOR WENT TO THE MEDICAL CENTER OF THE FACILITY, PER THE FACILITY'S EXPOSURE PLAN, TO OBTAIN SEROLOGICAL BASELINE TESTING FOR THE WORK RELATED EXPOSURE. CUSTOMER CONFIRMED THAT THERE WAS NO EXPOSURE TO MUCOUS MEMBRANES (EYES, MOUTH OR NOSE) OR OPEN WOUNDS, AND THAT THERE WAS NO DEATH, INJURY, OR AFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. LH500

Patients

Seq Age Sex Outcome Treatment
1