FDA Adverse Event Malfunction Summary report: N

ELECSYS CORTISOL II

MDR report key: 23606628 · Received November 20, 2025

Report

Report Number
1823260-2025-04745
Event Type
Malfunction
Date Received
November 20, 2025
Date of Event
October 28, 2025
Report Date
December 22, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JFT
UDI-DI
04015630939985
PMA / PMN Number
K152227
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CALIBRATION AND QC WERE ACCEPTABLE. A GENERAL REAGENT ISSUE WAS EXCLUDED. AN IMAGE FROM THE SAMPLE FOAM DETECTION CAMERA SHOWS A BUBBLE ON THE SAMPLE SURFACE. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE INVESTIGATION DETERMINED THE ISSUE WAS CONSISTENT WITH A SAMPLE QUALITY ISSUE.

Additional Manufacturer Narrative · 0

THE ANALYZER'S SERIAL NUMBER IS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE ELECSYS CORTISOL II RESULTS FOR 1 PATIENT SAMPLE ON A COBAS E 801 ANALYTICAL UNIT. THE INITIAL RESULT WAS 1.5 NMOL/L WITH A DATA FLAG. THE CLINICIAN REQUESTED THAT THE SAMPLE BE REPEATED. THE REPEATED RESULT WAS 368 NMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2578490 ELECSYS CORTISOL II FLUOROMETRIC, CORTISOL JFT ROCHE DIAGNOSTICS 88552701 04015630939985

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown