FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 23585958 · Received November 18, 2025

Report

Report Number
1823260-2025-04696
Event Type
Malfunction
Date Received
November 18, 2025
Date of Event
October 24, 2025
Report Date
January 26, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INCOMPLETE CALIBRATION AND QC DATA WERE PROVIDED FOR INVESTIGATION. MULTIPLE "ABNORMAL ASPIRATION" ALARMS WERE OBSERVED ON THE ALARM TRACE DATA; HOWEVER, THESE DID NOT OCCUR ON THE DAY OF THE EVENT. THE FIELD SERVICE ENGINEER (FSE) FOUND A DIRTY SAMPLE PROBE AND EXCESSIVE SALT BUILDUP ON THE SONIC WASH STATION. THE FSE REPLACED THE SAMPLE PROBE AND CLEANED THE SONIC WASH STATION. PRECISION AND QC RESULTS WERE ACCEPTABLE. THE INVESTIGATION DETERMINED THE EVENT WAS DUE TO A MAINTENANCE ISSUE.

Additional Manufacturer Narrative · 0

THE LI REAGENT LOT NUMBER WAS 811769 WITH AN EXPIRATION DATE OF 31-MAY-2026. THE CUSTOMER HAD CLEANED THE SAMPLE PROBE DUE TO RECURRING CLOT ALARMS.

Description of Event or Problem · 0

THE INITIAL REPORTER COMPLAINED OF QC ISSUES WITH LITHIUM (LI) ON A COBAS C 503 ANALYTICAL UNIT. DISCREPANT RESULTS WERE IDENTIFIED FOR 1 PATIENT SAMPLE. THE INITIAL LI RESULT WAS 1.8 MMOL/L. THE DOCTOR REQUESTED REPEAT TESTING. THE REPEAT ON A DIFFERENT C503 ANALYZER WAS 0.6 MMOL/L. THE REPEAT RESULT WAS BELIEVED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
69128 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown