FDA Adverse Event
Injury
Summary report: N
TELADOC BLOOD GLUCOSE METER
MDR report key: 23570037
·
Received November 17, 2025
Report
- Report Number
- 3011196194-2025-00100
- Event Type
- Injury
- Date Received
- November 17, 2025
- Date of Event
- October 22, 2025
- Report Date
- November 7, 2025
- Manufacturer
- TELADOC HEALTH, INC
- Product Code
- NBW
- PMA / PMN Number
- K133584
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 0
THE PATIENT WAS SENT NEW TEST STRIPS AND CONTROL SOLUTION. THE DEVICE ASSOCIATED WITH THIS INCIDENT WAS NOT RETURNED FOR INVESTIGATION. IF THE DEVICE IS RETURNED, AN INVESTIGATION WILL BE CONDUCTED AND A SUPPLEMENTAL REPORT WILL BE FILED.
Description of Event or Problem · 0
PATIENT REPORTED THAT THEY RECEIVED LOW READINGS ON THEIR LIVONGO BLOOD GLUCOSE METER. THE PATIENT RECEIVED A READING OF 53 AND CONTACTED THEIR NURSE PRACTITIONER WHO INFORMED THEM TO STOP TAKING THEIR METFORMIN AT NIGHT DUE TO THEIR LOW READING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2858274 | TELADOC BLOOD GLUCOSE METER | BLOOD GLUCOSE METER | NBW | TELADOC HEALTH, INC | BG300C |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 60 YR | Unknown | Other |