FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C702 MODULE

MDR report key: 23568239 · Received November 17, 2025

Report

Report Number
1823260-2025-04661
Event Type
Malfunction
Date Received
November 17, 2025
Date of Event
October 28, 2025
Report Date
November 17, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SI
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER WAS 883907. THE EXPIRATION DATE WAS NOT PROVIDED. THE FIELD SERVICE ENGINEER CHECKED THE SAMPLE PROBE AND FOUND NO ISSUES. HE REPLACED BOTH NEEDLES AND PERFORMED ADJUSTMENTS. HE REPLACED THE FILTERS ON THE FAN AND COVER BASE. HE CHECKED THE GEAR PUMP PRESSURE AND PERFORMED A PRECISION CHECK. THE INVESTIGATION DETERMINED THAT THE ISSUE WAS RESOLVED BY THE SERVICE ACTIONS. BASED ON THE ASPIRATION ALARMS, A PRE-ANALYTIC ISSUE COULD NOT BE EXCLUDED. CORRECT PRE-ANALYTIC SAMPLE HANDLING IS WITHIN THE CUSTOMER'S RESPONSIBILITY.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE TINA-QUANT ALBUMIN GEN.2 RESULTS FROM THE COBAS 8000 C702 MODULE. THE INITIAL RESULT WAS 1.4 G/L, AND THE REPEAT RESULT WAS 34.9 G/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
288385 COBAS 8000 C702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown