FDA Adverse Event Injury Summary report: N

ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2356054 · Received December 1, 2011

Report

Report Number
2122870-2011-05723
Event Type
Injury
Date Received
December 1, 2011
Date of Event
February 25, 2010
Report Date
March 4, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
MXZ
PMA / PMN Number
K922826
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS NOT DISPATCHED TO THE CUSTOMER'S SITE. A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 OF COMPLAINTS FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INC (BEC) TO REPORT AN ERRONEOUS PROGESTERONE PT SAMPLE RESULT GENERATED ON THEIR ACCESS IMMUNOASSAY SYSTEM. THE ERRONEOUS PT SAMPLE RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. BASED ON THE ERRONEOUS PT SAMPLE RESULT, THE PHYSICIAN ADMINISTERED PROGESTERONE TO THE PT. WHEN THE PHYSICIAN ORDERED A SUBSEQUENT PROGESTERONE TEST, THE RESULT WAS UNEXPECTEDLY LOW. THE PHYSICIAN SUSPECTED A DISCREPANCY BETWEEN THE CLINICAL PRESENTATION OF THE PT AND THE PROGESTERONE RESULT. SYSTEM CHECK AND QUALITY CONTROL DATA HAVE NOT BEEN PROVIDED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS IMMUNOASSAY SYSTEM MXZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK Other ACCESS PROGESTERONE REAGENT