DXC 700 AU CLINICAL CHEMISTRY ANALYZER
Report
- Report Number
- 9612296-2025-00989
- Event Type
- Injury
- Date Received
- November 13, 2025
- Date of Event
- October 15, 2025
- Report Date
- November 13, 2025
- Manufacturer
- BECKMAN COULTER, INC
- Product Code
- JJE
- UDI-DI
- 14987666542545
- PMA / PMN Number
- K161837
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE CUSTOMER PERFORMED TROUBLESHOOTING WITH THE ASSISTANCE OF A BECKMAN CUSTOMER TECHNICAL SPECIALIST (CTS). CTS RECOMMENDED THAT THEY ESTABLISH A PLAN TO VISUALLY VERIFY ABNORMAL (ABN) FLAGS, CONSULT WITH THEIR LABORATORY PATHOLOGIST, OR USE AN ALTERNATIVE TESTING METHOD. THE CUSTOMER WAS SATISFIED AND RESUMED NORMAL OPERATIONS. BASED ON THE INFORMATION AVAILABLE, THERE WAS NO INDICATION OF AN ANALYZER OR REAGENT MALFUNCTION, AND NO HARDWARE PARTS WERE REPLACED. THE CAUSE APPEARS TO BE SAMPLE-SPECIFIC. THE BECKMAN COULTER INTERNAL IDENTIFIER IS (B)(4).
THE CUSTOMER REPORTED THAT THE DXC 700 AU CLINICAL CHEMISTRY ANALYZER GENERATED TOTAL BILIRUBIN PATIENT RESULTS FLAGGED AS ABNORMAL (ABN) DUE TO LIPEMIA, ICTERUS, HEMOLYSIS (LIH) LEVELS. THE CUSTOMER WAS UNABLE TO VISUALLY VERIFY THE LIH INTERFERENCE, WHICH CAUSED A DELAY IN REPORTING THESE RESULTS. THE CUSTOMER INDICATED AN IMPACT ON PATIENT CARE; HOWEVER, THEY DID NOT PROVIDE SPECIFIC DETAILS DESPITE MULTIPLE ATTEMPTS BY BECKMAN TO GATHER MORE INFORMATION. THERE WAS NO REPORT OF DEATH ASSOCIATED WITH THIS EVENT. PATIENT DATA OR DEMOGRAPHICS WERE NOT PROVIDED BY THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1882676 | DXC 700 AU CLINICAL CHEMISTRY ANALYZER | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | BECKMAN COULTER, INC | DXC 700 AU-10E CHEMISTRY ANALYZER DXC 700 AU WITH ISE | N/A | 14987666542545 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Other |