FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 23544162 · Received November 13, 2025

Report

Report Number
1823260-2025-04620
Event Type
Malfunction
Date Received
November 13, 2025
Date of Event
October 23, 2025
Report Date
November 13, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER WAS 889120. THE EXPIRATION DATE WAS REQUESTED BUT NOT PROVIDED. THE FIELD SERVICE ENGINEER (FSE) REPLACED AND CALIBRATED THE SAMPLE NEEDLE AT ALL POINTS. THE FSE VERIFIED THE DISPENSING AND DRYING OF THE WASHING STATION. FOLLOWING THE FSE INTERVENTION, THE INSTRUMENT WAS CONFIRMED TO BE WORKING WITHIN SPECIFICATIONS AND NO FURTHER ISSUE WAS OBSERVED. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUA ESTIONABLE GLUCOSE HK GEN.3 RESULT FOR A PATIENT SAMPLE TESTED ON A COBAS C 503 ANALYTICAL UNIT. THE INITIAL RESULT WAS 6.20 MG/DL. THE REPEAT RESULT WAS 97.9 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2249874 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown