FDA Adverse Event
Malfunction
Summary report: N
COBAS C 503 ANALYTICAL UNIT
MDR report key: 23544162
·
Received November 13, 2025
Report
- Report Number
- 1823260-2025-04620
- Event Type
- Malfunction
- Date Received
- November 13, 2025
- Date of Event
- October 23, 2025
- Report Date
- November 13, 2025
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- PMA / PMN Number
- K191899
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
Additional Manufacturer Narrative · 0
THE REAGENT LOT NUMBER WAS 889120. THE EXPIRATION DATE WAS REQUESTED BUT NOT PROVIDED. THE FIELD SERVICE ENGINEER (FSE) REPLACED AND CALIBRATED THE SAMPLE NEEDLE AT ALL POINTS. THE FSE VERIFIED THE DISPENSING AND DRYING OF THE WASHING STATION. FOLLOWING THE FSE INTERVENTION, THE INSTRUMENT WAS CONFIRMED TO BE WORKING WITHIN SPECIFICATIONS AND NO FURTHER ISSUE WAS OBSERVED. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.
Description of Event or Problem · 0
THERE WAS AN ALLEGATION OF QUA ESTIONABLE GLUCOSE HK GEN.3 RESULT FOR A PATIENT SAMPLE TESTED ON A COBAS C 503 ANALYTICAL UNIT. THE INITIAL RESULT WAS 6.20 MG/DL. THE REPEAT RESULT WAS 97.9 MG/DL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2249874 | COBAS C 503 ANALYTICAL UNIT | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |