FDA Adverse Event Malfunction Summary report: N

ELECSYS IGE II IMMUNOASSAY

MDR report key: 23526047 · Received November 11, 2025

Report

Report Number
1823260-2025-04593
Event Type
Malfunction
Date Received
November 11, 2025
Date of Event
October 22, 2025
Report Date
December 30, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JHR
UDI-DI
04015630922369
PMA / PMN Number
K061970
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MU
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

BASED ON THE PROVIDED QUALITY CONTROL DATA, A REAGENT ISSUE IS NOT INDICATED. THE AVAILABLE INFORMATION SUGGESTS THE PATIENT SAMPLE EXHIBITS EXTREMELY ELEVATED IGE CONCENTRATIONS > 50000 IU/ML. PER PRODUCT LABELING, THERE IS NO HIGH-DOSE HOOK EFFECT AT IGE CONCENTRATIONS UP TO 50000 IU/ML. THE DILUTED RESULT OF THE SAMPLE MEASURED IN 1:20 DILUTION RESULTED WITH VALUE >50000, WHICH IS ABOVE THE HIGH-DOSE HOOK EFFECT CLAIM. THE INVESTIGATION DETERMINED THE ISSUE IS CONSISTENT WITH A HIGH-DOSE HOOK EFFECT OF THE SAMPLE DUE TO EXTREMELY ELEVATED IGE CONCENTRATIONS.

Additional Manufacturer Narrative · 0

THE E601 ANALYZER SERIAL NUMBER IS(B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR ONE PATIENT SAMPLE TESTED WITH THE ELECSYS IGE II IMMUNOASSAY ON A COBAS 6000 E601 MODULE. THE SAMPLE INITIALLY RESULTED IN AN IGE VALUE OF 1573 IU/ML. THE SAMPLE WAS DILUTED 1:20 AND REPEATED, RESULTING IN A VALUE OF > 50000 IU/ML WITH A DATA FLAG.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2645039 ELECSYS IGE II IMMUNOASSAY RADIOIMMUNOASSAY, IMMUNOGLOBULINS (D,E) JHR ROCHE DIAGNOSTICS 82669002 04015630922369

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown