BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ MEDBANK TOWER AUX

    MDR report key: 23520672 · Received November 11, 2025

    Report

    Report Number
    2016493-2025-132903
    Event Type
    Malfunction
    Date Received
    November 11, 2025
    Date of Event
    October 14, 2025
    Report Date
    October 19, 2025
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    OH, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE MEDICATION DATA FAILED TO APPEAR ON THE PATIENT'S PROFILE. A TECHNICAL SUPPORT SPECIALIST (TSS) LOGGED INTO MED BANK (MYQ) LINK TO INVESTIGATE AND IDENTIFIED THAT THE MEDICATIONS IN QUESTION WERE NOT CURRENTLY STOCKED IN THE CABINET. THE TSS EXPLAINED THE CUSTOMER THAT THE MEDICATIONS NOT STOCKED IN THE CABINET WOULD NOT APPEAR ON THE PATIENT'S PROFILE, WHICH CLARIFIED THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST INVESTIGATED THE DEVICE. D4 & H4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER AND MANUFACTURER DATE NOT AVAILABLE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDBANK TOWER AUX HAD MEDS THAT WERE NOT STOCKED ON THE CABINET WILL NOT SHOW ON THE PATIENT'S PROFILE. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1878463 BD PYXIS¿ MEDBANK TOWER AUX AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500004500001

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown