ACCU-CHEK INFORM II TEST STRIPS
Report
- Report Number
- 1823260-2025-04564
- Event Type
- Malfunction
- Date Received
- November 10, 2025
- Date of Event
- October 17, 2025
- Report Date
- December 1, 2025
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- LFR
- UDI-DI
- 00365702428102
- PMA / PMN Number
- K121679
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
MEDWATCH FIELDS D9 UPDATED. THE ACCU-CHEK INFORM II TEST STRIPS IN THEIR VIAL AND GLUCOSE CONTROLS WERE SUBMITTED FOR INVESTIGATION. THE TEST STRIP VIAL, DESICCANT, AND VIAL CAP WERE INSPECTED AND WERE ACCEPTABLE IN APPEARANCE. THE TEST STRIPS WERE TESTED USING GLYCOLYZED BLOOD. ACCU-CHEK INFORM II TEST STRIPS GLUCOSE INVESTIGATION RESULTS IN MG/DL: 113, 110, 109, 113, 112, 115, 115, 116, 111, 113, 113, 113. GLUCOSE CONTROL INVESTIGATION RESULTS: CONTROL RANGES: LEVEL 1: 30-60 MG/DL LEVEL 2: 261-353 MG/DL RESULTS: LEVEL 1: 46, 46, 45 MG/DL LEVEL 2: 314, 316, 307 MG/DL THE RESULTS USING THE RETURNED TEST STRIPS AND CONTROL WERE ACCEPTABLE. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.
THE ACCU-CHEK INFORM II METER SERIAL NUMBER WAS NOT PROVIDED. THE CUSTOMER STATED THE QCS WERE ACCEPTABLE WITHIN 24 HOURS OF THE EVENT. THE TEST STRIPS WERE REQUESTED FOR INVESTIGATION, BUT HAVE NOT BEEN RECEIVED AT THIS TIME. IF THEY ARE RETURNED IN THE FUTURE, A FOLLOW-UP REPORT WILL BE SUBMITTED. ON A REGULAR BASIS, INFORM II TEST STRIPS OF LOTS CURRENTLY VALID IN THE MARKET ARE TESTED AS PART OF ROUTINE RETENTION TESTING AND RESULTS HAVE PASSED THE INTERNAL INSPECTION.
WE RECEIVED AN ALLEGATION OF A QUESTIONABLE GLUCOSE RESULT FROM ONE PATIENT TESTED WITH THE ACCU-CHEK INFORM II METER + RF METER. AT 11:04 AM, THE METER RESULT WAS 557 MG/DL. AT 11:07 AM, THE METER RESULT WAS 172 MG/DL. THIS RESULT WAS DEEMED CORRECT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1877906 | ACCU-CHEK INFORM II TEST STRIPS | BLOOD GLUCOSE MONITORING TEST STRIPS | LFR | ROCHE DIAGNOSTICS | 671736 | 00365702428102 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 45 YR | Unknown |