FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK INFORM II TEST STRIPS

MDR report key: 23512177 · Received November 10, 2025

Report

Report Number
1823260-2025-04564
Event Type
Malfunction
Date Received
November 10, 2025
Date of Event
October 17, 2025
Report Date
December 1, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
UDI-DI
00365702428102
PMA / PMN Number
K121679
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

MEDWATCH FIELDS D9 UPDATED. THE ACCU-CHEK INFORM II TEST STRIPS IN THEIR VIAL AND GLUCOSE CONTROLS WERE SUBMITTED FOR INVESTIGATION. THE TEST STRIP VIAL, DESICCANT, AND VIAL CAP WERE INSPECTED AND WERE ACCEPTABLE IN APPEARANCE. THE TEST STRIPS WERE TESTED USING GLYCOLYZED BLOOD. ACCU-CHEK INFORM II TEST STRIPS GLUCOSE INVESTIGATION RESULTS IN MG/DL: 113, 110, 109, 113, 112, 115, 115, 116, 111, 113, 113, 113. GLUCOSE CONTROL INVESTIGATION RESULTS: CONTROL RANGES: LEVEL 1: 30-60 MG/DL LEVEL 2: 261-353 MG/DL RESULTS: LEVEL 1: 46, 46, 45 MG/DL LEVEL 2: 314, 316, 307 MG/DL THE RESULTS USING THE RETURNED TEST STRIPS AND CONTROL WERE ACCEPTABLE. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Additional Manufacturer Narrative · 0

THE ACCU-CHEK INFORM II METER SERIAL NUMBER WAS NOT PROVIDED. THE CUSTOMER STATED THE QCS WERE ACCEPTABLE WITHIN 24 HOURS OF THE EVENT. THE TEST STRIPS WERE REQUESTED FOR INVESTIGATION, BUT HAVE NOT BEEN RECEIVED AT THIS TIME. IF THEY ARE RETURNED IN THE FUTURE, A FOLLOW-UP REPORT WILL BE SUBMITTED. ON A REGULAR BASIS, INFORM II TEST STRIPS OF LOTS CURRENTLY VALID IN THE MARKET ARE TESTED AS PART OF ROUTINE RETENTION TESTING AND RESULTS HAVE PASSED THE INTERNAL INSPECTION.

Description of Event or Problem · 0

WE RECEIVED AN ALLEGATION OF A QUESTIONABLE GLUCOSE RESULT FROM ONE PATIENT TESTED WITH THE ACCU-CHEK INFORM II METER + RF METER. AT 11:04 AM, THE METER RESULT WAS 557 MG/DL. AT 11:07 AM, THE METER RESULT WAS 172 MG/DL. THIS RESULT WAS DEEMED CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1877906 ACCU-CHEK INFORM II TEST STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS 671736 00365702428102

Patients

Seq Age Sex Outcome Treatment
1 45 YR Unknown