FDA Adverse Event Injury Summary report: N

TELADOC BLOOD GLUCOSE METER

MDR report key: 23498847 · Received November 7, 2025

Report

Report Number
3011196194-2025-00099
Event Type
Injury
Date Received
November 7, 2025
Date of Event
October 21, 2025
Report Date
November 6, 2025
Manufacturer
TELADOC HEALTH INC
Product Code
NBW
PMA / PMN Number
K133584
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

A REPLACEMENT BLOOD GLUCOSE METER WAS SENT. THE DEVICE ASSOCIATED WITH THIS INCIDENT WAS NOT RETURNED FOR INVESTIGATION. IF THE DEVICE IS RETURNED, AN INVESTIGATION WILL BE CONDUCTED AND A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 0

THE PATIENT REPORTED THAT THEIR BLOOD GLUCOSE METER WAS PROVIDING LOW READINGS. THE PATIENT RECEIVED A LOW READING OF 83 AFTER LUNCH, AND A NURSE RE-CHECKED THEIR BLOOD GLUCOSE USING ANOTHER METER AND OBTAINED A RESULT OF 164. NO TREATMENT WAS PROVIDED AT THE TIME OF THE INACCURATE READING. HOWEVER, THE PATIENT STATED THAT THEIR DOCTOR HAD INCREASED THEIR JARDIANCE DOSAGE IN THE PAST MONTH FROM 2.5 MG TO 7 MG BASED ON BLOOD GLUCOSE METER READINGS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1860981 TELADOC BLOOD GLUCOSE METER BLOOD GLUCOSE METER NBW TELADOC HEALTH INC BG300C

Patients

Seq Age Sex Outcome Treatment
1 65 YR Unknown Other