FDA Adverse Event Malfunction Summary report: N

ROSA RECON PLATFORM 220V

MDR report key: 23489099 · Received November 6, 2025

Report

Report Number
0009617840-2025-00043
Event Type
Malfunction
Date Received
November 6, 2025
Date of Event
June 12, 2025
Report Date
November 6, 2025
Manufacturer
ZIMMER CAS
Product Code
OLO
UDI-DI
00889024582682
PMA / PMN Number
K242864
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

(B)(4) G2: AUSTRALIA . PHYSICAL AND TECHNICAL EVALUATION WAS PERFORMED BY A FIELD SERVICE ENGINEER (FSE). THE FSE FOUND THAT THE FORCE SENSOR CABLE WAS MALFUNCTIONING, CONTRIBUTING TO THE REPORTED ERRORS, BUT HAD NO VISIBLE DAMAGE OBSERVED. THE FSE REPLACED THE FORCE SENSOR CABLE, AND THE UNIT WAS FULLY OPERATIONAL. THE UNIT THEN RECEIVED A SOFTWARE UPGRADE TO PLATFORM L AND WAS RELEASED FOR CLINICAL USAGE AFTER PASSING ALL TESTING. REVIEW OF THE PREVIOUS REPAIR RECORD IDENTIFIED UNRELATED REPAIRS TO THE REPORTED EVENT. THE DEVICE WAS TESTED AND FOUND TO BE FUNCTIONING SPECIFICATIONS PRIOR TO BEING RELEASED TO THE CUSTOMER. A DEFINITIVE ROOT CAUSE CANNOT BE DETERMINED WITH THE INFORMATION CURRENTLY AVAILABLE. IF ANY FURTHER INFORMATION IS FOUND WHICH WOULD CHANGE OR ALTER ANY CONCLUSIONS OR INFORMATION, A SUPPLEMENTAL WILL BE FILED ACCORDINGLY. ZIMMER BIOMET WILL CONTINUE TO MONITOR TRENDS.

Description of Event or Problem · 0

IT WAS REPORTED THAT CONSTANT COLLISION ERROR MESSAGES WERE EXPERIENCED WHILE THE ROSA ROBOTIC ARM WAS MOVING, AND BY ITSELF DURING COLLABORATION MODE. ACCURACY WAS NOT AFFECTED. THERE WAS A 20 (TWENTY) MINUTE DELAY DURING THE PROCEDURE. NO ADDITIONAL INFORMATION AVAILABLE FOR THE REPORTED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1702456 ROSA RECON PLATFORM 220V ORTHOPEDIC STEREOTAXIC INSTRUMENT OLO ZIMMER CAS 1.4.4.25 00889024582682

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown