FDA Adverse Event Malfunction Summary report: N

ELECSYS VITAMIN D TOTAL III

MDR report key: 23488025 · Received November 6, 2025

Report

Report Number
1823260-2025-04532
Event Type
Malfunction
Date Received
November 6, 2025
Date of Event
October 14, 2025
Report Date
January 20, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
MRG
PMA / PMN Number
K210901
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ANALYZER SERIAL NUMBER IS (B)(6). THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

SECTION D4, LOT NUMBER WAS UPDATED. SPECIFIC PATIENT RESULTS WERE PROVIDED. FOR THE RESULTS ON 01-APR-2025, REAGENT LOT 828391 WAS USED. FOR THE RESULTS ON 14-OCT-2025, REAGENT LOT 853684 WAS USED. ON 04-APR-2025: SAMPLE 1 RESULT WAS 110.80 NG/ML. SAMPLE 2 RESULT WAS 102.30 NG/ML. BOTH SAMPLES WERE REPEATED, AND SIMILAR RESULTS WERE OBTAINED. THE SPECIFIC RESULTS WERE NOT PROVIDED. ON 14-OCT-2025: SAMPLE 1 RESULT WAS > 120 NG/ML. SAMPLE 2 RESULT WAS 105.3 NG/ML. BOTH SAMPLES WERE REPEATED, AND SIMILAR RESULTS WERE OBTAINED. THE SPECIFIC RESULTS WERE NOT PROVIDED. ON 14-OCT-2025, THE SAMPLES WERE SENT TO ANOTHER LABORATORY AND TESTED ON AN E411 ANALYZER: SAMPLE 1 RESULT WAS 35.20 NG/ML. SAMPLE 2 RESULT WAS 28.60 NG/ML. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

SECTION D PRODUCT INFORMATION HAS BEEN UPDATED, AS WELL AS G1 MANUFACTURING SITE AND G4. THE REPEAT RESULTS WERE FROM ANOTHER LABORATORY AND WERE REPORTED. THE PROVIDED QC RESULTS WERE WITHIN THE SPECIFIED RANGES. BASED ON THE AVAILABLE DATA, A GENERAL REAGENT ISSUE COULD BE EXCLUDED. THE PATIENT SAMPLES WERE REQUESTED, BUT ARE NOT AVAILABLE FOR INVESTIGATION. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE ROOT CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE ELECSYS VITAMIN D TOTAL II RESULTS FOR 2 PATIENT SAMPLES ON A COBAS E 411 ANALYZER. THE INITIAL RESULT OF BOTH SAMPLES WAS >100 NG/ML. BOTH SAMPLES WERE REPEATED AND BOTH GAVE SIMILAR RESULTS TO THE ONES OBTAINED IN THE INITIAL RUNS. THE SAMPLES WERE REPEATED AGAIN ON A DIFFERENT ANALYZER AND BOTH GAVE A RESULT OF APPROXIMATELY 30 NG/ML. THE EXACT SAMPLE RESULTS WERE NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
176023 ELECSYS VITAMIN D TOTAL III VITAMIN D TEST SYSTEM MRG ROCHE DIAGNOSTICS 853684

Patients

Seq Age Sex Outcome Treatment
1 NA Male