FDA Adverse Event Malfunction Summary report: N

DRX X-RAY PORTABLE

MDR report key: 23479272 · Received November 5, 2025

Report

Report Number
MW5178548
Event Type
Malfunction
Date Received
November 5, 2025
Date of Event
October 29, 2025
Report Date
October 31, 2025
Manufacturer
CARESTREAM HEALTH, INC
Product Code
IZL
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
CA, US
Reporter Occupation
501
Health Professional
Yes

Narratives

Description of Event or Problem · 0

THIS EVENT INVOLVES A CARESTREAM X-RAY PORTABLE UNIT. WE HAD AN INCIDENT THIS MORNING WHEN THE X-RAY TUBE HOUSING FELL OFF THE ARM. THE PHOTOS ARE OF THE ROTATIONAL BRAKE AND YOKE ASSEMBLY. THE SHAFT BROKE AT THE WELD ON THE TUBE ASSEMBLY. I DO NOT UNDERSTAND HOW THE VENDOR WOULD WELD THE SHAFT IN LIEU OF A SOLID SHAFT IS BEYOND ME. WE WERE VERY FORTUNATE THAT THIS DID NOT OCCUR WHILE OVER THE PATIENT OR SIGNIFICANT INJURY WOULD HAVE OCCURRED. THE CARESTREAM FSR IS ON THEIR WAY TO EVALUATE. I HAVE NO CHOICE BUT TO TAKE THE OTHER CARESTREAM PORTABLE OUT OF SERVICE. I AM CONCERNED FOR THE OTHER FACILITIES WITH THE SAME SYSTEM. ALSO ATTACHED IS THE MODEL AND SERIAL NUMBER DETAILS FOR THIS PORTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2280892 DRX X-RAY PORTABLE SYSTEM, X-RAY, MOBILE IZL CARESTREAM HEALTH, INC DRXR-1 CGF-32-M0185

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other