FDA Adverse Event Malfunction Summary report: N

OMNIPOD 5 AUTOMATED INSULIN DELIVERY SYSTEM

MDR report key: 23479189 · Received November 5, 2025

Report

Report Number
3004464228-2025-54033
Event Type
Malfunction
Date Received
November 5, 2025
Date of Event
October 21, 2025
Report Date
November 14, 2025
Manufacturer
INSULET CORPORATION
Product Code
QFG
UDI-DI
10385083000138
PMA / PMN Number
K231826
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

ACCORDING TO THE COMPLAINANT THE DEVICE WILL NOT BE RETURNED FOR INVESTIGATION. LOT RELEASE RECORDS WERE REVIEWED, AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. SPECIFICALLY, A POD IS PAIRED TO A PDM AND PUT THROUGH SIMULATED USE TESTING INCLUDING CONFIRMING THE BLUE SOFT CANNULA IS INSPECTED FOR ANY DAMAGE. WE ARE UNABLE TO CONFIRM OR DETERMINE THE ROOT CAUSE OF THE BLOCKED CANNULA. LOCKED DOWN SMARTPHONE: LOCKDOWN OMNIPOD SOFTWARE APP VERSION: 3.1.5-P001 OPERATING SYSTEM: N5004L-AM-Q-MV01602-06-01.06 HARDWARE: N5004L CGM SENSOR TYPE: L2+. *PLEASE NOTE, THE DEVICE IDENTIFIERS ARE CAPTURED AS REPORTED BY THE COMPLAINANT AND MAY NOT ALIGN WITH THE DEVICE CONFIGURATION REPORTED IN THIS SECTION AS THIS DATA IS PULLED FROM OUR CLOUD BASED ON THE REPORTED DATE OF EVENT.

Additional Manufacturer Narrative · 0

UPDATED D4 PRODUCT NO FROM PT-001443 TO PT-001446.

Additional Manufacturer Narrative · 0

UPDATED THE EMDR-298173 REPORT THAT THE PRODUCT NO HAS BEEN CHANGED FROM PT-001446 TO PT-001443.

Description of Event or Problem · 0

IT WAS REPORTED THE PATIENT'S BLOOD GLUCOSE LEVEL ROSE TO 24 MMOL/L (432 MG/DL) WHILE WEARING THE POD BETWEEN 37 AND 48 HOURS. WHEN REMOVED FROM THE INFUSION SITE ON THE SKIN, THE POD'S CANNULA WAS FOUND CLOGGED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2648567 OMNIPOD 5 AUTOMATED INSULIN DELIVERY SYSTEM ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG INSULET CORPORATION PT-001443 PH1K11112441 10385083000138

Patients

Seq Age Sex Outcome Treatment
1 31 YR Male